LOT ATTENDANT

Ace Parking; Royal Oak (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation/Sick Based on a Pro-Rated Bas

Holiday Based On Hours Worked

Job summary

ACE Parking, a nationwide leader in parking management, is seeking a Lot Attendant in Royal Oak, MI. In this role you greet customers, guide parking, and help ensure the smooth operation of our parking facilities in a fast-paced environment.

You will keep lots clean, assist with traffic flow, monitor safety, and work with a friendly team to deliver exceptional service. A high school diploma and good communication skills are required, and we offer pro-rated vacation and holiday time based on

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Able to work outdoors in various weather conditions.

Responsibilities

• Greet customers and assist with parking needs.
• Keep parking areas clean and safe.
• Monitor garage and loading dock operations.
• Report security concerns and incidents.
• Assist with traffic control during peak hours.

Skills

Communication skills

Interpersonal skills

Weather adaptability

Education

High school diploma or equivalent

Job description

One of the reasons why we are the nation's leading parking management expert is because we recognize that \"people\" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn \"Every Thank You\", which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Accountability

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.

Family

• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.

Exceptional Service

• Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

What We Can Offer You for All Your Hard Work:

• Vacation/Sick Based on a Pro-Rated Basis
• Holiday Based On Hours Worked

ACE Parking is an Affir

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.