LOT ATTENDANT

Ace Parking Management; Redwood City (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Ace Parking Management in Redwood City, CA, is seeking a Lot Attendant to greet customers, assist with parking, and help maintain a safe, welcoming environment in a busy lot. You will provide clear directions, collect rates, and ensure smooth operations across shifts.

The ideal candidate will have strong communication skills, reliability, and the ability to work well with others in varying weather conditions. Flexible weekend schedules are required, and teamwork is essential to success.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Reliable and punctual performance.
• Customer-oriented mindset and problem-solving attitude.

Responsibilities

• Greet customers and assist with parking.
• Monitor parking facility for safety and order.
• Keep accurate records of daily activities and issues.
• Assist with traffic control during peak hours.
• Enforce parking regulations and policies.

Skills

Communication

Interpersonal skills

Customer service

Reliability

Education

High school diploma or equivalent

Job description

Compensation Range: $18.00 - $20.00 per hour

Potential Schedules: Friday-Sunday 5:00pm - 1:30am or Saturday-Sunday 8:30am - 5:00pm

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will get to greet and help customers and work in a fast‑paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Accountability:

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner.
• Perform routine vehicle car counts and report any issues.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.

Communication:

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.

Family:

• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service:

• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability:

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Reliability.

What We Can Offer You for All Your Hard Work:

• Compensation Range: $18.00 - $20.00

ACE Parking is an Affrmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.