LOT ATTENDANT

Ace Parking Inc.; Phoenix (AZ); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Ace Parking Inc. is seeking a Lot Attendant to greet customers, guide parking, and maintain an orderly, safe lot. You will support daily operations in a fast-paced environment and contribute to excellent customer service.

The role requires reliability, strong communication, and the ability to work in varied weather conditions. Join a team focused on safety, efficiency, and positive guest experiences while helping guests find convenient parking and receiving clear directions on rates and options.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Reliability.

Responsibilities

• Greet and assist customers as they arrive at the lot.
• Ensure vehicles are parked safely, in an orderly manner, and efficiently.
• Keep accurate daily records of activities and issues.
• Monitor the parking facility to maintain safety and security for customers and vehicles.
• Assist with traffic control during peak hours to maintain flow.
• Enforce parking regulations and company policies consistently.

Skills

Clear communication

Interpersonal skills

Reliability

Weather resilience

Education

High school diploma or equivalent

Job description

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Accountability

Keep accurate records of daily activities and any issues encountered.
Monitor the parking facility to ensure the safety and security of customers and their vehicles.
Ensure that all vehicles are parked in an orderly and safe manner.
Perform routine vehicle car counts and report any issues.
Assist with traffic control during peak hours.
Monitor and enforce parking regulations and policies.

Communication

Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on parking rates and payment options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.

Family

Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service

Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
Keep parking lots and surrounding areas clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and directions as needed.

Profitability

Maximize profitability by providing exceptional customer service.
Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Reliability.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email [e-mail] describing the accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.