LOT ATTENDANT

Ace Parking; Bellevue (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading parking management company as a Lot Attendant, where your role is crucial in ensuring smooth operations and excellent customer service. In this dynamic position, you'll greet and assist customers while managing the parking facility's performance and safety. Your strong communication skills and passion for logistics will shine as you interact with patrons and maintain a clean, orderly environment. This is a fantastic opportunity to be part of a supportive team that values community, respect, and hard work. If you thrive in a fast-paced setting and enjoy helping others, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Vacation/Sick Leave

Holiday Pay

Discount Programs

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist in monitoring garage performance and cleanliness.
• Greet guests warmly and provide clear parking information.
• Ensure safety and security of vehicles and individuals.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Logistics Management

Education

High School Diploma or Equivalent

Job description

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Responsibilities:

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

What We Can Offer You for All Your Hard Work:

• Compensation Range: $18.00-$22.00 per hour
• Medical, dental, vision, life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.