LOT ATTENDANT

Ace Parking; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading parking management expert as a Lot Attendant, where your passion for logistics and people will shine. In this dynamic role, you'll ensure the smooth operation of our parking lot, greet customers with warmth, and provide exceptional service that maximizes profitability. With over 72 years of experience, this innovative firm values its team members and fosters a culture of respect, loyalty, and community commitment. You'll enjoy a supportive environment where your contributions are recognized, and you'll have opportunities for growth. If you're ready to make a difference in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Vacation/Sick Leave

Holiday Pay

Discount Programs

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work in various weather conditions is required.

Responsibilities

• Monitor the parking facility for safety and security.
• Greet guests and provide excellent customer service.
• Keep accurate records of daily activities and issues.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Logistics

Education

High School Diploma or Equivalent

Job description

Compensation: $15 per hour

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them.

About the Position:

As a lot attendant, you will greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Responsibilities:

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner.
• Perform routine vehicle car counts and report any issues.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

What We Can Offer You for All Your Hard Work:

• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation.