Lot Associate

The Home Depot; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Winston-Salem is seeking a Lot Associate to assist customers with loading their vehicles and maintain the store entrance. This role requires excellent customer service skills as it is vital for creating a positive shopping experience. Applicants will also be responsible for ensuring an adequate number of carts are available for customer use. This position plays a crucial role in customer interactions, being often the first and last associate they meet.

Qualifications

• Customer service skills are critical for this position.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.