Lot Associate

The Home Depot; West Branch (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading home improvement retailer is seeking Lot Associates to assist customers with loading their vehicles and maintain store entrance operations. This role requires excellent customer service skills as Lot Associates are often the first and last point of contact for customers. Responsibilities include managing cart availability and ensuring customer satisfaction. Ideal candidates will demonstrate strong communication skills and a customer-friendly attitude.

Qualifications

• Excellent customer service skills are required.
• Direct customer interaction is frequently required.

Responsibilities

• Assist customers with the loading of their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Skills

Customer service skills

Interaction with customers

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.