Lot Associate

The Home Depot; Matthews (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer in Matthews, NC is looking for a Lot Associate to assist customers with loading their vehicles and to maintain the store's entrance. This role requires excellent customer service skills as Lot Associates are the first and last associates customers encounter. Responsibilities include monitoring cart availability and providing assistance to ensure a positive shopping experience. This position is vital in enhancing customer interaction and satisfaction.

Qualifications

• Must possess excellent customer service skills.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with associates and customers at all times.
• Provide excellent customer service as a frontline associate.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.