Lot Associate

The Home Depot; Austintown (OH); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading home improvement retailer in Austintown, Ohio is seeking a Lot Associate to assist customers with loading their vehicles and maintain the store entrance. This role is crucial as Lot Associates are often the first and last point of contact for customers. Strong customer service skills are essential to ensure a positive experience. Applicants should be proficient in interacting with customers and maintaining the flow of carts near the entrance.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with associates and customers.
• Provide excellent customer service.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.