Lot Associate

The Home Depot; Lakeland (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Lakeland, Florida, seeks Lot Associates responsible for assisting customers with vehicle loading and maintaining the store entrance. As the first and last point of contact for customers, this role emphasizes the importance of exceptional customer service.

Candidates should possess excellent customer service skills and a willingness to interact with both customers and associates.

Qualifications

• Excellent customer service skills are required.
• Ability to assist customers with loading their vehicles.
• Responsibility for maintaining carts near the store entrance.

Responsibilities

• Assist customers with the loading of their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.

Skills

Customer service skills

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.