Lot Associate

The Home Depot; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Harrisburg is seeking a Lot Associate to assist customers with loading their vehicles and maintain the store entrance. This role involves direct interaction with customers, requiring excellent customer service skills. As the first and last contact for many customers, Lot Associates play a crucial role in ensuring a positive shopping experience. The position focuses on maintaining carts and providing assistance at the entrance. Interested applicants should have strong customer service abilities.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service as the first and last associate to interact with customers.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.