Lot Associate

The Home Depot; Cincinnati (OH); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Cincinnati is seeking a Lot Associate to assist customers with loading their vehicles and maintaining the store entrance. The role is pivotal to customer service, as the Lot Associate is often the first and last point of contact for customers. Ideal candidates will have excellent customer service skills and the ability to interact effectively with both customers and associates. This position plays a crucial role in ensuring a positive shopping experience.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.