Lot Associate

The Home Depot; Charlotte (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer in Charlotte is seeking a Lot Associate to assist customers with vehicle loading and maintain the store entrance. The role involves ensuring sufficient carts are available and providing excellent customer service. Candidates must demonstrate strong customer service skills as they will frequently interact with customers. This position is essential in creating a positive first and last impression for customers visiting the store.

Qualifications

• Customer service skills are essential for this position.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service during interactions.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.