Lot Associate

The Home Depot; Brownwood (TX); On-site; USD 31,000 - 35,000; Full time

Job summary

A national home improvement retailer is seeking a Lot Associate in Brownwood, Texas. This role involves assisting customers with vehicle loading, monitoring store entrance, and ensuring cart availability. Excellent customer service skills are essential, as the Lot Associate will be one of the first and last points of contact with customers. This position plays a vital role in customer satisfaction and store maintenance.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with associates and customers.
• Provide excellent customer service.
• Direct customer interaction is frequently required.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.