Loss Prevention Tactical Customer Service Associate II

TJX; Holmdel Township (NJ); On-site; USD 21,339 - 25,623; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Pet insurance

Job summary

TJX is seeking a Loss Prevention Associate in Holmdel Township, NJ. This role involves supporting the District Loss Prevention Manager by acting as a visual deterrent against loss and maintaining store safety through a series of professional responsibilities.

Candidates should have strong communication skills and the ability to make sound decisions independently. Benefits include an associate discount, 401(k) contributions, and various insurance options. A competitive hourly wage is offered, based on qualifications.

Qualifications

• Experience in retail or security is preferred, but not required.
• Must exercise sound judgment in decision-making.

Responsibilities

• Act as a visual deterrent to prevent potential loss/dishonesty.
• Greet customers appropriately and demonstrate courtesy.
• Observe and report any suspicious behavior to management.
• Document required incidents in AIIM Case Management.

Skills

Strong verbal and written communication

Sound decision making skills

Ability to take initiative and perform well independently

Prioritizes/organizes workload and manages time effectively

Able to stand for long periods of time

0-2 years retail or security experience

Job description

Marshalls

Job Description:

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision‑making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Perform other duties as assigned

Who We Are Looking For: You!

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Equal Employment Opportunity

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 2101 State Road 35

Location: USA Marshalls Store 0459 Holmdel NJ

This position has a starting pay range of $15.49 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.