Loss Prevention Supervisor

Dick's Sporting Goods; Atlanta, Washington (GA, District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Loss Prevention & Safety professional in Atlanta to lead investigations, audits, and safety programs across DCs and stores. You will coordinate with corporate teams, supervise on-site and remote staff, and drive incident response, training, and process improvements.

Responsibilities include conducting training, performing audits, and managing partnerships with federal authorities when needed, while protecting assets and ensuring compliance with company policies.

Responsibilities

• Communication, Partnership, Leadership Support.
• Maintains communication and partnership with DC & Corporate Teams to ensure compliance to directives.
• Responsible for participating in the hiring, training and developing of the Loss Prevention & Safety Teammates and Group Leads.
• Actively participates in Field Operations and Safety Teams conference calls.
• Conduct new hire orientations and in-service update trainings.
• Conducts DC walkthroughs with LP and operational teams to develop partnership and awareness.
• Validates LP teams capabilities in regard to work product and team participation, supports training of team.
• Supports prompt & successful completion of multiple administrative tasks (audits, assessments, call lists, recaps, etc.) Surfaces potential process deviations that will require updates to Operating Procedures.
• Supports the coordination of the overall Loss Prevention and Safety programs within company guidelines.
• Engages with team and leadership to continually promote personal development.
• Provide coaching & feedback to achieve goals in maximizing results.
• Develop schedules and track attendance for the LP department and 3rd party teams.
• Supports Loss Prevention & Safety Teammate's and Lead's with their tasks as needed.
• Inventory Integrity, shrink control and profit protection.
• System expert in Warehouse Management Systems (WM / BOREAS).
• Integrates themselves into new developing technology and becomes the matter expert.
• Works closely with Inventory Management for inventory preparation at the Distribution Center and ensures the Responsibility Checklist at the Distribution Center is completed accurately.
• Coordinates specialized variance reduction meetings in regard to top variance locations.
• Able to poll inventory reports and develop action plans to address areas of concern.
• Support Field Operations and Safety Managers with Inventory Variances from assigned DC.
• Supports LP Team within their scope as needed, and ensures deadlines are met.
• Internal investigations (theft, dishonesty, policy violations, human resources) in the DC.
• External investigations related to cargo theft to and from the DC's.
• Daily, weekly, monthly & quarterly audits
• Lane inspections/ carton scans to improve operational accuracy and document in LPMS / DSGiQ (case management systems)
• Reconcile data for Seal Verification reporting.
• Review inventory adjustment details in order to research high dollar losses.
• Store research to identify & resolve misdirected freight issues.
• Partner with Federal Authorities in relation to Firearms control and reporting.
• Report all findings to database, email contacts and immediate alerts if within criteria.
• Conduct surveys of any perspective 3rd party facility to assess potential liabilities and losses.
• Supervise or co-ordinate supervision in person and remotely of off-site locations to mitigate losses.

Job description

At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Job Duties & Responsibilities

• Communication, Partnership, Leadership Support.
• Maintains communication and partnership with DC & Corporate Teams to ensure compliance to directives.
• Responsible for participating in the hiring, training and developing of the Loss Prevention & Safety Teammates and Group Leads.
• Actively participates in Field Operations and Safety Teams conference calls.
• Conduct new hire orientations and in-service update trainings.
• Conducts DC walkthroughs with LP and operational teams to develop partnership and awareness.
• Validates LP teams capabilities in regard to work product and team participation, supports training of team.
• Supports prompt & successful completion of multiple administrative tasks (audits, assessments, call lists, recaps, etc.) Surfaces potential process deviations that will require updates to Operating Procedures.
• Supports the coordination of the overall Loss Prevention and Safety programs within company guidelines.
• Engages with team and leadership to continually promote personal development.
• Provide coaching & feedback to achieve goals in maximizing results.
• Develop schedules and track attendance for the LP department and 3rd party teams.
• Supports Loss Prevention & Safety Teammate's and Lead's with their tasks as needed.
• Inventory Integrity, shrink control and profit protection.
• System expert in Warehouse Management Systems (WM / BOREAS).
• Integrates themselves into new developing technology and becomes the matter expert.
• Works closely with Inventory Management for inventory preparation at the Distribution Center and ensures the Responsibility Checklist at the Distribution Center is completed accurately.
• Coordinates specialized variance reduction meetings in regard to top variance locations.
• Able to poll inventory reports and develop action plans to address areas of concern.
• Support Field Operations and Safety Managers with Inventory Variances from assigned DC.
• Supports LP Team within their scope as needed, and ensures deadlines are met.
• Internal investigations (theft, dishonesty, policy violations, human resources) in the DC.
• External investigations related to cargo theft to and from the DC's.
• Daily, weekly, monthly & quarterly audits
• Lane inspections/ carton scans to improve operational accuracy and document in LPMS / DSGiQ (case management systems)
• Reconcile data for Seal Verification reporting.
• Review inventory adjustment details in order to research high dollar losses.
• Store research to identify & resolve misdirected freight issues.
• Partner with Federal Authorities in relation to Firearms control and reporting.
• Report all findings to database, email contacts and immediate alerts if within criteria.
• Conduct surveys of any perspective 3rd party facility to assess potential liabilities and losses.
• Supervise or co-ordinate supervision in person and remotely of off-site locations to mitigate losses.

Safety and Emergency Preparedness

• Monitors Loss Prevention, Operations and vendors for overall safety compliance; escalates as needed.
• Actively attends and participates in Safety Committee Meetings.
• Trains Loss Prevention, Operations and 3rd party guards on emergency protocols.
• Validates training / knowledge of operations team for safety expectations.
• Execution of LP team related tasks within Safety and other related fields.
• Work closely with Operations & Leadership team to investigate incidents which includes document review, visual inspections. Clearly communicate findings with internal & external stakeholders.
• Serve as support for potentially volatile terminations and /or situations within location.
• Supports accident investigations with video review and detailed reporting.
• Conduct weekly / monthly / quarterly Safety Assessments to ensure overall safety compliance and reports findings.

Physical Security and Investigations

• Quarterly performs self-site assessment to validate and update any changes in site security to include, building, yard, fencing, card access, parking lots, lighting, alarms etc.
• Perform monthly percentage verification of LP team audits for accuracy and completeness, use findings to develop teams.
• Reconciles Alarm Test results; schedules work orders as required.
• Ability to troubleshoot CCTV systems, monitors cameras and card access system for functionality; schedules work orders as required.
• Respond to and investigate all instances of suspected associate honesty and reported trailer/cargo thefts and interview as needed.
• Partner with 3rd party carriers to minimize and resolv