Loss Prevention Security Systems Support Specialist

Jobs via Dice; New York (NY); Remote; USD 82,000 - 115,000; Full time

Job summary

A rapidly growing IT company is looking for a Loss Prevention Security Systems Support Specialist to support security installations and provide technical assistance in Distribution Centers. This entry-level remote role involves coordinating installations, troubleshooting issues, and maintaining documentation, ensuring optimal performance of security devices.

Qualifications

• 2+ years of experience in loss prevention or technical support.
• Working knowledge of CCTV, access control systems, and alarms.
• Experience coordinating security system installations.

Responsibilities

• Support security system installations and coordinate with field technicians.
• Provide remote troubleshooting support for security devices.
• Document technical procedures and maintain device inventories.

Skills

Problem-solving

Communication

Coordination

Job description

Loss Prevention Security Systems Support Specialist

Loss Prevention Security Systems Support Specialist

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, CCS Global Tech, is seeking the following. Apply via Dice today!

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Project Scope:

We are seeking a Loss Prevention Security Systems Support Specialist to support security installations and system operations across our Distribution Center (DC) environments. This remote role will also provide technical assistance to field technicians, ensuring the optimal performance of loss prevention and security devices across various sites.

Key Responsibilities:

• Support and coordinate security system installations within Distribution Centers, ensuring alignment with loss prevention standards.
• Provide remote troubleshooting support to field technicians for issues related to CCTV, access control, alarms, and other field-deployed security devices.
• Collaborate with vendors, IT, and LP leadership to resolve installation and system issues quickly and effectively.
• Maintain accurate documentation of technical procedures, device inventories, and support actions.
• Participate in the planning and execution of security technology upgrades or rollouts.
• Travel to sites as required for on-site support, testing, or system validation.
  
  

Required Qualifications:

• 2+ years of experience in loss prevention, physical security systems, or technical support.
• Working knowledge of security devices such as CCTV, access control systems, intrusion alarms, etc.
• Experience supporting or coordinating security system installations or maintenance.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues remotely.
• Excellent communication and coordination skills.
  
  

Preferred Qualifications:

• Experience working in a distribution center, warehouse, or retail operations environment.
• Familiarity with remote support platforms and ticketing systems.
• Certifications in physical security systems (e.g., Lenel, Genetec, or similar) are a plus.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

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