Loss Prevention Officer

Sage Hospitality; Denver (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Life insurance

Paid time off

401(k) with company match

Employee discounts

On-site parking

Tuition reimbursement

Job summary

Join the Sage Hospitality Group at the Marriott Denver Tech Center as a Security Host focused on loss prevention and guest safety. You will patrol, respond to incidents, and document events to maintain a secure environment for guests and associates.

Required are a high school diploma and at least two years in loss prevention, with CPR/First Aid certification and strong communication skills. Training emphasizes emergency response and teamwork within a dynamic hotel setting.

Qualifications

• High school education or equivalent experience.
• Minimum two years prior experience in loss prevention.
• Current CPR and First Aid certification; good communication skills.

Responsibilities

• Patrol all areas of the property regularly.
• Respond to guest complaints and investigate with urgency.
• Document security incidents in daily logs and reports.
• Maintain familiarity with disaster and emergency policies and procedures; respond to alarms.
• Conduct investigations of security incidents.
• Enforce property policies, including no solicitation.

Skills

Loss prevention

CPR/First Aid

Two-way radio

Emergency response

Education

High school diploma or equivalent

Tools

Job description

Why us?

Applications open until 12/04/2026 or until filled.

Position does require open job availability.

Join the team at the Marriott Denver Tech Center, managed by Sage Hospitality Group, and help us deliver on Marriott's promise of "Wonderful Hospitality. Always."

We're looking for passionate individuals to join us as hosts and be a vital part of our team. You'll be instrumental in providing thoughtful, heartfelt, and forward-thinking service to our guests and your fellow associates. At Sage Hospitality, we believe in a dynamic culture that's all about great customer service and enriching lives.

With 605 guest rooms, over 49,000 square feet of meeting space, and our very own Beer Garden, our hotel is a hub of activity. Located in the heart of the Denver Tech Center, we're just a light rail ride away from downtown Denver and great spots like Greenwood Village, Comedy Works, and the Landmark Theater.

We value authenticity and individuality, and we've built a community based on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that celebrates what makes you unique, we'd love for you to apply.

Job Overview

Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Responsibilities

• Patrol all areas of the property including outside parking lots on a regular basis.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or associate.
• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Knowledge/Skills

• Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio. May require a second language.
• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent vision required for emergencies, visual safety inspections.
• Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
• Bending/kneeling would be necessary in administering CPR and First Aid.
• Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
• Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
• No driving required.

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Marriott and Sage Hotels and Restaurant Discounts Worldwide
• Free On-Site Parking
• One free hot meal per shift
• Free RTD EcoPass
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $21.00 - USD $21.00 /Hr.