Loss Prevention Officer

Continental Secret Service Bureau, Inc.; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau, Inc. is seeking a full-time Loss Prevention Officer for a retail box store in Ohio. You will monitor CCTV, confront shoplifters, and prepare detailed incident reports while coordinating with local law enforcement as needed.

The role requires a HS diploma or GED, a valid driver’s license, and prior security and customer service experience. Strong written and verbal communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Valid driver's license required.
• Background check and a drug screen required.
• Security and customer service experience required.
• Excellent written and verbal communication skills.
• All work experience should be listed on your resume.

Responsibilities

• Monitor CCTV to identify potential shoplifters.
• Confront and stop suspected shoplifters.
• Write detailed reports for the client on incidents.
• Testify in court for shoplifting cases.
• Provide excellent customer service and clear communication.
• Coordinate with local law enforcement to deter and apprehend shoplifters.

Skills

Security experience

Customer service

Written/verbal communication

Report writing

Court testimony

Education

High School Diploma or GED

Tools

CCTV surveillance systems

Job description

Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generation, with 4th generation employees. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

Hours: FT/40 hours Both 1st and 2nd shifts to include working weekends

Includes but is not limited to

Security Officers will work as a uniformed retail loss prevention officer. As a Security Officer you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Security Officers will need to be able to write detailed reports for the client on the shop lifting incident. Security Officer will be required to testify in court for the shop lifting incident. Security Officer will need to be customer service orientated, have great verbal and written communication skills. Security Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

REQUIREMENTS:

• Must pass a pre-employment criminal background check and a drug screen
• Must have a valid driver's license and reliable transportation
• Must have a H.S. Diploma or GED
• Must have Security experience and strong Customer Service Skills
• Must have good written/verbal communication skills
• ALL of your work experience should be listed on your resume, especially Security experience and also Customer Service experience

Summary

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

This job reports to the Scotty Stover

This is a Full-Time position1st Shift, 2nd Shift, Weekends.