Loss Prevention & Guest Experience Leader

Ross Stores; Buckeye (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Ross Stores is seeking a dedicated professional for a Loss Prevention Specialist position in Buckeye, Arizona. In this role, you will play a crucial part in mitigating theft and fraud while maintaining a secure environment for customers and associates. Responsibilities include providing excellent customer service and collaborating with store leadership to implement loss prevention initiatives.

Qualified candidates should possess a high school diploma, experience in retail supervision, and strong communication skills. A security guard license is preferred. Join our team to contribute to a safe and service-oriented shopping experience.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Mitigate theft and fraud at store entrances and exits.
• Provide excellent customer service by answering questions.
• Educate associates on shortage reduction initiatives.

Skills

Strong communication skills

Customer service skills

Ability to build relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores is seeking a dedicated professional for a Loss Prevention Specialist position in Buckeye, Arizona. In this role, you will play a crucial part in mitigating theft and fraud while maintaining a secure environment for customers and associates. Responsibilities include providing excellent customer service and collaborating with store leadership to implement loss prevention initiatives.

Qualified candidates should possess a high school diploma, experience in retail supervision, and strong communication skills. A security guard license is preferred. Join our team to contribute to a safe and service-oriented shopping experience.