Loss Prevention Customer Service Associate II Tactical w/uniform

Marshalls; Williston (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading off-price retailer as a Loss Prevention Associate at Marshalls in Williston, VT. In this role, you'll support store management in preventing loss and ensuring a positive shopping experience. You'll engage with customers, maintain safety, and uphold company policies while enjoying competitive pay and benefits.

Benefits

Associate discount

401(k) contributions

Child care discounts

Pet insurance

Referral bonuses

Medical/dental/vision insurance

Paid parental leave

Vacation and sick leave

Qualifications

• 0-2 years of retail or security experience.
• Able to stand for long periods.

Responsibilities

• Acts as a visual deterrent to prevent potential loss.
• Greets customers and assists with requests.
• Observes and reports suspicious behavior.

Skills

Communication

Decision-making

Initiative

Time management

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

1. Maintains a proper and professional stance in the designated area at the front of the store.
2. Acts as a visual deterrent to prevent potential loss/dishonesty.
3. Reviews and understands the Store Emergency Response Guide.
4. Wears a complete Company-approved uniform, including a Body Worn Camera.
5. Greets customers appropriately, demonstrating courtesy and respect.
6. Establishes and maintains a position at the front of the store or in a department.
7. Responds to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
8. Observes and reports any suspicious behavior or critical incidents to LP or store management.
9. Performs a closing safety sweep of the store with a member of management.
10. Adheres to all Company Policies and Procedures.
11. Documents required incidents in AIIM Case Management.
12. Performs other duties as assigned.

Who We Are Looking For: You!

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Prioritizes and organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years of retail or security experience.

Benefits:

Includes: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for additional benefits such as 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, holidays, vacation, sick leave, auto/home insurance discounts, scholarship program, and adoption assistance. Benefits are subject to plan terms and may change. Contact your TJX representative for more information.

We promote a supportive work environment with an open-door policy and strive to provide a competitive salary and benefits package. TJX is an equal opportunity employer, considering all applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any protected status under applicable law. Reasonable accommodations are provided to qualified individuals with disabilities under the Americans with Disabilities Act and applicable laws.

Applicants with arrest or conviction records will be considered for employment.

Address:

194 Retail Way

Location:

USA Marshalls Store 0136 Williston VT

This position offers a starting pay range of $16.00 to $18.60 per hour. Actual pay depends on skills, qualifications, and experience.