Loss Prevention Customer Service Associate II (Tactical Uniform)

The TJX Companies, Inc.; Madison (WI); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Resumo da oferta

The TJX Stores in Madison, WI are seeking a Loss Prevention associate to act as a visible deterrent, greet customers, and support store safety and operations. This role emphasizes adherence to policy, teamwork with store management, and incident documentation.

Qualifications include 0–2 years in retail or security, strong communication skills, and the ability to stand for long periods. The position offers competitive pay and benefits as part of TJX’s store team.

Qualificações

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsabilidades

• Act as a visual deterrent to prevent loss/dishonesty and wear a Body Worn Camera.
• Greet customers and provide courteous service at the front of the store.
• Refer customer requests to store management or customer service via radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform closing safety sweep of the store with a manager.
• Document incidents in AIIM Case Management.

Conhecimentos

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Descrição da oferta de emprego

Job Description

Opportunity: Contribute To The Growth Of Your Career

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera.
• Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
• Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand.
• Adheres to Company policies and maintains and supports Company culture and values.
• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Who We Are Looking For: You!

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 676 S Whitney Way S-101

Location: USA TJ Maxx Store 0233 Madison WI

This position has a starting pay range of USD $15.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.