LP Customer Service Associate II

The TJX Companies, Inc.; Rutland (VT); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) contributions

Medical/dental/vision

Resumo da oferta

TJ Maxx at The TJX Companies, Inc. is seeking a Loss Prevention Associate in Rutland, VT. You will act as a visual deterrent to theft, support store teams, and help uphold company policies while ensuring a safe, welcoming shopping environment.

The role requires strong communication, sound decision making, initiative, and the ability to stand for long periods. Starting pay ranges USD 15.25–18.60 per hour, with benefits including discounts, medical/dental/vision, and paid leave.

Qualificações

• Must have strong verbal and written communication skills.
• Ability to make sound decisions under pressure.
• Proactive, able to work independently.
• Excellent time management in a fast-paced retail environment.
• Physically able to stand for long periods.
• 0–2 years retail or security experience.

Responsabilidades

• Execute as a visual deterrent to prevent loss and wear a body worn camera.
• Maintain front-of-store presence and customer service.
• Greet customers and refer to management for assistance.
• Observe and report suspicious behavior to LP.
• Perform safety sweeps and follow company policies.
• Document incidents in Case Management.
• Perform other duties as assigned.

Conhecimentos

Verbal and written communication

Decision making

Initiative

Time management

Stamina

Retail or security experience

Descrição da oferta de emprego

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Who We Are Looking For

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits Include

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Additional Benefits

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 212 Shopping Plaza Road

Location: USA TJ Maxx Store 0141 Rutland VT

This position has a starting pay range of USD $15.25 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.