loss prevention customer service associate II

The TJX Companies, Inc.; Rochester (MN); On-site; USD 1,832,000 - 5,318,000; Part time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereaveme

parental leave

EAP

incentive programs

auto/home insurance discounts

scholarship program

adoption/surrogacy assistance

smoking cessation

child care/cell phone discounts

pet/legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Rochester, MN is seeking a part-time Loss Prevention Associate to deter theft, greet customers, and support store teams. You will wear a body worn camera, follow the Emergency Response Guide, and work at the front of the store or in a department to maintain safety and protect the brand.

Ideal candidates have 0–2 years in retail or security, possess strong communication skills, and can stand for long periods. Benefits include associate discounts and health coverage.

Qualifications

• Strong verbal and written communication skills are required.
• Sound decision-making abilities are essential.
• Ability to take initiative and work independently.
• Good time management and organizational skills.
• Ability to stand for long periods of time.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a Company approved uniform including a Body Worn Camera.
• Greet customers, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance via store radios.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with management.
• Document incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Decision making

Initiative

Time management

Stamina

Retail/security exp

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Who We Are Looking For: You!

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long-term disability
• paid holidays/vacation /sick/bereavement/parental leave
• EAP
• incentive programs
• auto/home insurance discounts
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses

All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

1300 Salem Rd. Sw

Location

USA TJ Maxx Store 0298 Rochester MN

This position has a starting salary range of $13.30 to $18.60 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.