Loss Prevention & Customer Service Associate

Burlington Stores

Urbandale (IA)

On-site

USD 14,774 - 21,042

Part time

14 days+

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Benefits offered by this job

Flexible hours
Competitive wage
Associate discount
Paid time off

Job summary

A retail company is seeking a Shortage Control Associate to ensure a secure shopping environment and provide exceptional customer service. The role involves monitoring store entrances, greeting customers positively, and addressing theft incidents. Ideal candidates should have customer service experience, strong communication skills, and the ability to maintain confidentiality. Flexibility for shifts, including nights and weekends, is required. Competitive pay and a variety of benefits are offered.

Qualifications

  • 1+ years of experience in customer service, hospitality, or retail preferred.
  • Ability to stand and walk for extended periods.
  • Ability to maintain confidentiality.

Responsibilities

  • Monitor the store entrance and reduce opportunities for theft.
  • Engage customers with a friendly greeting.
  • Communicate theft prevention strategies during store rallies.

Skills

Customer service
Communication
Leadership

Job description

A retail company is seeking a Shortage Control Associate to ensure a secure shopping environment and provide exceptional customer service. The role involves monitoring store entrances, greeting customers positively, and addressing theft incidents. Ideal candidates should have customer service experience, strong communication skills, and the ability to maintain confidentiality. Flexibility for shifts, including nights and weekends, is required. Competitive pay and a variety of benefits are offered.
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