Front‑Line Shortage Control & Security Associate

Burlington Stores, Inc.; Mount Prospect (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Flexible hours

Associate discount

Medical coverage

401(k) plan

Job summary

A leading retail company is seeking a Shortage Control Associate to ensure a secure shopping environment and deliver exceptional customer service. This role involves monitoring entrances, engaging with customers, and reporting theft incidents. Candidates should have customer service experience, strong communication skills, and the ability to maintain a professional demeanor. This part-time position offers a competitive wage, flexible hours, and eligibility for benefits including medical coverage and a 401(k) plan.

Qualifications

• 1+ year of experience in customer service, hospitality, retail, or Asset Protection.
• Ability to stand and walk for extended periods and visibly monitor store environment.
• Ability to maintain confidentiality.
• Excellent communication with customers and co-workers.

Responsibilities

• Engage with customers and associates, ensuring a positive interaction.
• Monitor store entrance and reduce opportunities for theft.
• Report theft incidents and suspicious subjects to leadership.
• Support training on shortage reduction programs.

Skills

Customer service experience

Communication skills

Ability to stand for long periods

Loss prevention knowledge

Leadership skills

Job description

A leading retail company is seeking a Shortage Control Associate to ensure a secure shopping environment and deliver exceptional customer service. This role involves monitoring entrances, engaging with customers, and reporting theft incidents. Candidates should have customer service experience, strong communication skills, and the ability to maintain a professional demeanor. This part-time position offers a competitive wage, flexible hours, and eligibility for benefits including medical coverage and a 401(k) plan.