Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Villa Park (IL); On-site; USD 21,352 - 22,041; Full time

Benefits offered by this job

Accident Insurance

Vision Insurance

Employee Discount

Job summary

Ross Stores, Inc. is seeking a General Purpose Specialist in Villa Park, IL, to provide visible security presence and ensure the safety of both customers and associates. This role emphasizes excellent customer service and strong communication, actively mitigating theft and fraud.

The ideal candidate will have a high school education, strong interpersonal skills, and relevant experience in retail or security. Benefits include insurance programs, employee discounts, and a competitive pay range of $15.50 - $16.00 per hour.

Qualifications

• Ability to work effectively in a fast-paced environment.
• One year retail supervisor experience preferred.
• One year loss prevention/security training preferred.

Responsibilities

• Provide visible presence at Store entrances/exits to mitigate theft.
• Assist Store Leadership in maintaining a safe environment for Associates and Customers.
• Monitors entrances/exits and sales floor for potential theft.

Skills

Strong communication skills

Excellent Customer service skills

Demonstrated ability to resolve conflict

Education

High School education or equivalent

AA degree preferred

Tools

Active Security Guard License

Job description

Ross Stores, Inc. is seeking a General Purpose Specialist in Villa Park, IL, to provide visible security presence and ensure the safety of both customers and associates. This role emphasizes excellent customer service and strong communication, actively mitigating theft and fraud.

The ideal candidate will have a high school education, strong interpersonal skills, and relevant experience in retail or security. Benefits include insurance programs, employee discounts, and a competitive pay range of $15.50 - $16.00 per hour.