Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Ontario (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Ontario, Ohio. The role involves maintaining a safe environment by deterring theft, greeting customers, and collaborating with the store leadership. A High School education is required, and prior retail supervision and loss prevention training are preferred. Candidates should possess strong communication and customer service skills, as well as the ability to work effectively in a fast-paced setting. The position offers an opportunity to be part of a team that values growth, safety, and strong customer relationships.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Mitigate theft and fraud while maintaining a safe environment.
• Greet customers courteously and monitor potential theft indicators.
• Educate associates on shortage reduction initiatives.

Skills

Strong communication skills

Customer service skills

Ability to resolve conflict

Ability to work in a fast-paced environment

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Ontario, Ohio. The role involves maintaining a safe environment by deterring theft, greeting customers, and collaborating with the store leadership. A High School education is required, and prior retail supervision and loss prevention training are preferred. Candidates should possess strong communication and customer service skills, as well as the ability to work effectively in a fast-paced setting. The position offers an opportunity to be part of a team that values growth, safety, and strong customer relationships.