Loss Prevention Associate

Ollie's Bargain Outlet, Inc.; Tulsa (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with immediate vesting

20% Associate discount

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Loss Prevention Associate to maintain a professional visual deterrence and ensure a safe, pleasant shopping experience for customers and associates. The role is full-time and requires nights and weekends on a regular basis.

You will deter theft, greet customers, report incidents, and participate in loss prevention programs while upholding company standards and dress code.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain consistent standards, using judgement and discretion.
• Ability to communicate clearly and listen attentively.

Responsibilities

• Adhere to schedule as provided by DLPM.
• Maintain highly visible position at store entrance.
• Greet and acknowledge customers and associates as they enter and exit the store.
• Observe and report theft incidents or suspected theft to manager on duty.
• Assist in store loss prevention and safety programs.
• Conduct store tours and audits as directed by DLPM.
• Ensure front entrance is clean and safe for shoppers.
• Conduct bag checks per company’s guidelines.

Skills

Diplomacy

Follow directions

Consistency & integrity

Clear communication

Job description

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview

The Loss Prevention Associate is responsible for maintaining professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.

Focus Of Position

• Provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate as a theft deterrence to all customers and associates.
• Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.

Primary Responsibilities

• Adhere to schedule as provided by DLPM.
• Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
• LP Associate must maintain a highly visible position at the store entrance during assigned shift.
• Greet and acknowledge all customers and associates as they enter and exit the store.
• LP Associate cannot directly engage, confront or follow a customer suspected of theft outside of the store.
• Must act as a deterrent only, observe and report all theft incidents or suspected theft to manager on duty, MOD and District LP Manager.
• Maintain open line of communication with all store associates and team leaders
• Support store in maintaining company standards as they relate to security and safety procedures
• Direct store on completing “Store Theft Reports” when required.
• Participate in the store's loss prevention and safety programs
• Conduct store tours as directed by DLPM
• Complete audits as directed by DLPM.
• Demonstrate a high degree of professionalism
• Ensure front entrance is clean and safe for all shoppers
• Conduct bag checks as per company’s guidelines
• Any other tasks as assigned Loss Prevention Management.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.

Physical Requirements

• Ability to stand for extended period of time.
• Ability to stand, walk, bend, and kneel on a frequent basis.
• Ability to lift 25 lbs.
• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.