Loss Prevention Associate

Ollie's Bargain Outlet; Tennessee; On-site; USD 19,286,000 - 25,761,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Loss Prevention Associate for a full-time on-site role at our Madison, TN store. The position focuses on deterring theft, maintaining a safe, welcoming shopping experience, and supporting Ollie’s team through professional presentation and alert reporting.

The role requires night and weekend shifts, adherence to dress code, and collaboration with store leadership to uphold security standards.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate clearly and listen attentively.

Responsibilities

• Adhere to schedule as provided by DLPM.
• Wear company Loss Prevention vest or jacket during shift.
• Maintain highly visible position at store entrance.
• Greet and acknowledge customers and associates entering/exiting the store.
• Report theft or suspected theft to supervisor.
• Maintain communication with store staff and leaders.
• Assist in security procedures and safety programs.
• Complete Store Theft Reports when required.
• Conduct store tours and audits as directed by DLPM.
• Demonstrate professionalism and ensure a safe shopping environment.

Job description

248 Madison, TN
Store 248 Madison, TN
2215 Gallatin Pike N
Madison, TN 37115, USA

248 Madison, TN
Store 248 Madison, N
2215 Gallatin Pike N
Madison, TN 37115, USA

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview:

The Loss Prevention Associate is responsible for maintaining professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.

Focus Of Position

• Provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate as a theft deterrence to all customers and associates.
• Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.

Primary Responsibilities

• Adhere to schedule as provided by DLPM.
• Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
• LP Associate must maintain a highly visible position at the store entrance during assigned shift.
• Greet and acknowledge all customers and associates as they enter and exit the store.
• LP Associate cannot directly engage, confront or follow a customer suspected of theft outside of the store.
• Must act as a deterrent only, observe and report all theft incidents or suspected theft to manager on duty, MOD and District LP Manager.
• Maintain open line of communication with all store associates and team leaders
• Support store in maintaining company standards as they relate to security and safety procedures
• Direct store on completing “Store Theft Reports” when required.
• Participate in the store's loss prevention and safety programs
• Conduct store tours as directed by DLPM
• Complete audits as directed by DLPM.
• Demonstrate a high degree of professionalism
• Ensure front entrance is clean and safe for all shoppers
• Conduct bag checks as per company’s guidelines
• Any other tasks as assigned Loss Prevention Management.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.

Physical Requirements

• Ability to stand for extended period of time.
• Ability to stand, walk, bend, and kneel on a frequent basis.
• Ability to lift 25 lbs.
• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.