Loss Prevention Associate

City National Bank; Lawton (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

City National Bank and Trust is seeking a Loss Prevention Associate to minimize loss from fraudulent activity and to monitor and review fraud items on customer accounts and transactions. This full-time role supports fraud detection and prevention efforts across the bank.

The position requires investigation of external fraud reports, assistance to bank personnel, monthly reporting, and collaboration with teams to identify trends and develop fraud schemes while maintaining confidentiality.

Qualifications

• High school diploma or equivalent with 1 year office/administrative experience.
• Banking, Fraud or Compliance experience is highly preferred.
• Ability to work independently or in a team and maintain confidentiality.

Responsibilities

• Responds to and investigates reports of external fraudulent activity including Visa, ATM, checks, loans, and branch transactions.
• Provides assistance and information to bank personnel regarding fraudulent activity.
• Assists with preparation of monthly fraud reports.
• Tracks fraud and reports losses and recoveries monthly.
• Monitors bank fraud detection systems and analyzes data with teammates to identify trends and develop schemes.
• Delivers consistent quality service to internal and external customers to meet bank standards.
• Detects fraudulent transactions through analysis of large volumes of transactional data.

Skills

Self-motivation

Independent work

Teamwork

Detail-oriented

Strong communication

Analytical reasoning

Education

High school diploma or equivalent + 1 year office/administrative experience

Tools

MS Windows

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Lawton, OK, US

City National Bank and Trust

Job Description: Loss Prevention Associate

Status: Full Time

Description:

This is a full-time position responsible for minimizing the bank’s exposure to loss from fraudulent activity. This individual performs a variety of duties and assumes responsibility for monitoring and reviewing fraud items on customer accounts or received by the bank.

Responsibilities:

• Responds to and investigates all reports of external fraudulent activity to include: Visa, ATM, checks, loans and branch transactions.
• Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
• Assists with preparation of monthly reports.
• Tracks fraud and reports losses and recoveries monthly.
• Assists in daily monitoring of bank fraud detection systems and partner with other team members with respect to analyzing data and determining fraud trends and developing of fraud schemes.
• Provide consistent quality service to both internal and external customers to meet or exceed bank standards.
• Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.

Qualifications:

• Working knowledge of MS Windows/MS Office (Word, Excel, Outlook) with an aptitude for learning other systems
• Be self-motivated, ability to work independently or in a team, and handle change while being detail oriented
• Intermediate reasoning and communication skills
• Ability to abide by necessary state and federal regulations
• Maintain a high level of confidentiality and exercise independent judgment and analysis
• Be able to sit for extended periods of time with the ability to work in a cubicle environment

Education and Experience:

• High school degree or equivalent plus 1-year office/administrative experience; previous Fraud, Compliance or banking experience is highly preferred

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant use of computer screens
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
• Ability to sit for long periods of time
• Long periods of typing and repetitive motion
• Close vision and ability to adjust focus

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.