Loss Prevention Associate

Ollie; Dundalk (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX

401K with company match

Employee discount 20% on Ollie’s

Voluntary benefits

Job summary

Ollie is seeking a Loss Prevention Associate to maintain a high-visibility deterrent and ensure a safe shopping environment. The role requires working nights and weekends on a full-time basis, with duties focused on preventing theft and supporting store security programs.

Candidates will greet customers, follow the dress code, and report incidents to management. The position includes a robust benefits package after eligibility and opportunities to contribute to Ollie’s core values in daily store

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate clearly and listen attentively.

Responsibilities

• Adhere to schedule as provided by DLPM.
• Maintain highly visible position at store entrance during shift.
• Greet and acknowledge customers and associates entering and exiting the store.
• Observe and report theft incidents to management.

Skills

Customer service

Deterrence

Communication

Discretion

Job description

Pay or shift range: $16.50 USD to $17.50 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview:

The Loss Prevention Associate is responsible for maintaining professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.

Focus Of Position

• Provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate as a theft deterrence to all customers and associates.
• Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.

Primary Responsibilities

• Adhere to schedule as provided by DLPM.
• Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
• LP Associate must maintain a highly visible position at the store entrance during assigned shift.
• Greet and acknowledge all customers and associates as they enter and exit the store.
• LP Associate cannot directly engage, confront or follow a customer suspected of theft outside of the store.
• Must act as a deterrent only, observe and report all theft incidents or suspected theft to manager on duty, MOD and District LP Manager.
• Maintain open line of communication with all store associates and team leaders
• Support store in maintaining company standards as they relate to security and safety procedures
• Direct store on completing “Store Theft Reports” when required.
• Participate in the store's loss prevention and safety programs
• Conduct store tours as directed by DLPM
• Complete audits as directed by DLPM.
• Demonstrate a high degree of professionalism
• Ensure front entrance is clean and safe for all shoppers
• Conduct bag checks as per company’s guidelines
• Any other tasks as assigned Loss Prevention Management.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.

Physical Requirements

• Ability to stand for extended period of time.
• Ability to stand, walk, bend, and kneel on a frequent basis.
• Ability to lift 25 lbs.
• Ability to work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.