Loss Prevention Agent - Oakbrook Center

FAST RETAILING CO., LTD.; Oak Brook (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan - 100% match on the first 3%

Paid parental leave

Life insurance

Commuter benefits

Employee merchandise discount

Job summary

FAST RETAILING CO., LTD. is seeking a Loss Prevention Agent in Oak Brook, IL. The role focuses on safeguarding employees and assets, training staff on LP policies, and detaining suspects per protocol.

The position requires strong verbal and written communication, basic computer skills (Excel/Word/PowerPoint), and flexibility for nights/weekends. Retail LP experience is preferred, with travel up to 25% possible.

Qualifications

• High school diploma or equivalent.
• 1–2 years of retail Loss Prevention experience preferred.
• Ability to physically apprehend and assist in detention of shoplifters as required.

Responsibilities

• Train store employees on LP policy and procedure and ensure compliance.
• Detect and capture shoplifters according to company protocol.
• Prepare incident, accident and investigative reports according to guidelines.
• Assist management in investigations of policy violations.
• Respond to alarm calls as needed to resolve issues.

Skills

Verbal communication

Written communication

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Starting Salary: $24.50 / hour* The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.Position Overview:The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets.Key Responsibilities:Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.Train store employees on LP policy and procedure and ensure compliance.Train store employees on safety policy and procedure and ensure compliance.Detect and capture shoplifters according to company protocol.Monitor potential employee theft suspicions. Partner with LP Manager to address concerns.Prepare incident reports, accident reports and investigative reports according to company guidelines.Assist management in the investigation of employee policy & procedure violations.Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc.Offer recommendations and solutions to potential loss/safety concerns.Ensure complete confidentiality with regard to current and past investigations and outcomes.Special projects as assigned.Respond to alarm calls as needed and required in order to resolve all issues causing them.Qualifications:Ability to physically apprehend and assist in the detention of shoplifters as required.Strong verbal and written communication skills are required.Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point.High school diploma or equivalent.Must be able to work for extended periods at a desk on a computer or standing/walking as required.Must be able to work a flexible schedule including nights and weekends.Experience in conducting investigations preferred.1-2 years of retail Loss Prevention experience preferred.Travel my be required (10-25%)Benefits: Full-Time, hourly position. The Company provides:Medical, dental, and vision coverage401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contributePaid parental leaveFertility benefits, including IVFLife insuranceShort-term and long-term disability insuranceHSA/FSA optionsEmployee Assistance ProgramVacation & Personal Time OffSick & Wellness Time Off30% Employee Merchandise DiscountEmployee Referral BonusCommuter benefitsThe Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.