Loss Prevention Agent

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Health benefits

401k matching

Free lunch

Free health club membership

Discounted travel program benefits

Job summary

Kingston Resorts in Myrtle Beach is seeking a dedicated Security Officer to protect guests and property during 2nd shift. You will patrol interiors and exteriors, respond to emergencies, and cooperate with hotel teams to maintain safety and guest satisfaction.

The role emphasizes strong observation, clear reporting, and excellent guest service. Holidays and weekends required. EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace.

Qualifications

• 1-2 years of security experience; 3-5 years preferred.
• Knowledge of floor plans and building layout.
• Strong English listening, speaking, reading, and writing skills.

Responsibilities

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Skills

Security experience

English proficiency

Customer service

Job description

The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working 2nd shift at the Kingston Resorts. Holidays and weekends required. Benefits include PTO, health benefits, 401k matching, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

#INDHMB