Loss Mitigation Underwriter I-2

M&T Bank Corporation; Getzville (NY); On-site; USD 28,000 - 47,000; Full time

Job summary

M&T Bank Corporation is seeking a loan modification specialist in Getzville, NY. You will manage a portfolio of approximately 70 loans, negotiating settlement offers and advising on loss mitigation decisions.

The role requires evaluating financial documents and determining suitable repayment options to align with banking policies and investor guidelines. Preferred candidates have a Bachelor's degree with a minimum of 1 year in collections or underwriting and strong communication skills.

Qualifications

• A combined 3 years' higher education and/or experience, including a minimum of 1 year collections or underwriting experience.
• Ability to communicate effectively and professionally over the phone.
• Excellent communication and customer service skills.
• Proficiency with word processing and spreadsheet software.

Responsibilities

• Submit loan modification workups for the investor waterfall.
• Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers.
• Monitor portfolio to ensure compliance with policies and regulations.
• Assess property value and compare appraised values with offers.
• Prepare workout summaries for management approval.
• Coordinate with title vendors and Loss Mitigation Closing team to resolve issues.

Skills

Communication skills

Customer service

Phone communication

Word processing & spreadsheets

Education

Bachelor's degree

Job description

Overview:

This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options.

Primary Responsibilities:

Understand investor's waterfall and required documents for loss mitigation. Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions. Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies, investor guidelines and applicable regulations. Assess property value and variance between appraised properties and offers submitted by potential buyers. Review tax returns, income statements, pay stubs, credit reports and general customer financial documents. Determine the most suitable repayment option for customers and calculate loan modification terms. Prepare workout summaries for management approval. Communicate with Single Point of Contact, title vendors and Loss Mitigation Closing team to gather information and resolve account complications. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related duties as assigned.

Scope of Responsibilities:

Works a portfolio of approximately 70 loans.

Education and Experience Required:

A combined 3 years' higher education and/or experience, including a minimum of 1 year collections or underwriting experience.

Ability to communicate effectively and professionally over the phone.

Excellent communication and customer service skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Bachelor's degree.

Paralegal certification or experience.

Mortgage collections experience.

Knowledge of M&T systems.

Compensation:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Getzville, New York, United States of America

About Us:

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities - combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer.

• competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.

Our core values - integrity, ownership, collaboration, curiosity, and candor - drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T's Human Capital Report to learn more.

Equal Employment Opportunity:

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.