Loss Investigation Team Agent

Sheetz Inc.; Woodbridge (VA); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonus

PTO

Parental leave

401k match

Employee stock ownership

Tuition reimbursement

Medical coverage

Vision coverage

Dental coverage

Snack discounts

Professional development

Job summary

Sheetz seeks an on-site Loss Investigator/Security Specialist to maintain a safe store environment and deter theft. You will coordinate investigations, prepare detailed reports, and support training for LITS staff.

Travel to multiple locations, including overnight stays, is expected. Minimum 2 years in loss prevention or security, a valid driver's license, and a high school diploma are required; an associate's degree is preferred.

Qualifications

• Minimum 2 years’ experience in loss investigation/prevention, security, or related field.
• Valid Driver’s License.
• High School Diploma/GED required; associate degree preferred.
• Willingness to travel and respond to emergencies as needed.

Responsibilities

• Respond to emergencies at stores while on call and coordinate on-site activities.
• Identify, coordinate, and perform loss investigation and prevention tasks.
• Observe and report safety and security concerns to supervisor.
• Prepare detailed investigation reports and maintain records.
• Assist stores in reducing shrink through theft investigations.
• Travel to various locations, including overnight stays, for investigations.
• Deter loitering and apprehend shoplifters when appropriate.
• Assist training of LIT Agents and provide in-store training.
• Conduct uniformed guard assessments across locations.

Skills

Loss investigation

Security operations

Report writing

Emergency response

Team training

Education

High School Diploma/GED

Associate’s Degree preferred

Tools

General Office Equipment

Job description

Additional Job Info

This position offers a base hourly range of $21.59 - $39.23 per hour, depending on experience and qualifications, plus bonus based on company performance.

One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there’s more – A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!

Responsibilities

• While maintaining a 24/7/365 on call status respond to emergency situations at stores and coordinate the activities on site as directed by the LITS.
• Identify, coordinate, and perform all loss investigation, prevention, and physical security tasks as assigned.
• Observe and report safety and physical security concerns to Loss Investigation Supervisor.
• Prepare and maintain detailed reports on information gathered during the course of an investigation.
• Assist stores in the reduction of company shrink through internal and external theft investigation.
• Travel to different locations throughout the company on short notice, frequently requiring overnight stays, for reasons including but not limited to, investigation, coordination with law enforcement, and providing assistance to stores after the commission of a violent or other crime on premises.
• Deter loiterers and shoplifters and apprehend, as appropriate, while ensuring a safe and secure environment for customers and employees.
• Assist Loss Investigation Supervisor in training new LIT Agents and with “In Store” training, while continuing to enhance personal knowledge.
• Perform uniformed guard assessment at all covered locations in assigned area on a regular basis.

Overview

Ensure a safe environment for employees and customers at assigned stores. Provide on-site physical security, deter loitering and apprehend shoplifters. Assist Corporate Departments with investigations into suspected theft by customers and employees through internal theft investigations and external retail theft details. Coordinate with law enforcement in their investigation and prosecution of crimes. Assist with interdepartmental and store level training.

Qualifications

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

• High School Diploma/GED required
• Associate’s Degree preferred

Experience

• Minimum 2 years’ experience in loss investigation/prevention, security, or related field required

Licenses/Certifications

• Valid Driver’s License

Tools & Equipment

• General Office Equipment

Accommodations

Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.