Loss Control Representative (NW IL)

West Bend Mutual Insurance; Bloomington, Davenport, Rockford (IL, IA, IL); Remote; USD 67,000 - 110,000; Full time

Job summary

A leading insurance company is seeking a Loss Control Representative to service Commercial, Specialty, and Workers Comp accounts in the NW Illinois territory. This fully remote role involves conducting risk assessments and collaborating with underwriters, requiring significant expertise in safety and health. Candidates with 3-5 years of relevant experience and a Bachelor’s degree are preferred.

Benefits

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Employee Assistance Program

401(k) Plan with Company Match

Paid Time Off (17 days in first year)

Qualifications

• 3-5 years of experience in safety and health required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Valid driver’s license required.

Responsibilities

• Conduct onsite calls to provide risk assessments and service to accounts.
• Analyze risk exposure and develop service plans with recommendations.
• Consult with underwriters to determine account acceptability.

Skills

Problem solving

Critical thinking

Active listening

Negotiation

Decision-making

Interpersonal skills

Presentation skills

Communication skills

Marketing skills

Education

Bachelor’s degree in safety, Risk Management, loss control, insurance or related field

Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

Tools

Microsoft Office

Job description

Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

West Bend is looking for a Loss Control Representative to join our exceptional team! This opportunity will be handing Commercial, Specialty and Workers Comp accounts. The internal deadline to apply is 06/25/25. External applications will be accepted on a rolling basis while the position remains open.

Work Location

This is a fully remote/work from home role where you will spend 60% of your time in the field, servicing the NW Illinois territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.The ideal candidate should either reside in the NW Illinois region or be willing to relocate to serve this area.

Responsibilities & Qualifications

• Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts.
• Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations.
• Consult with underwriters to determine account and risk acceptability.
• Provide verbal and written correspondence to underwriting.
• Communicate with agents to solicit support in scheduling appointments and gaining the policyholder’s commitment to implementing recommendations.
• Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations.

Preferred Experience and Skills

• 3-5 years of experience in safety and health
• Proficient with Microsoft Office, including Word, Excel and PowerPoint
• Proven interpersonal, presentation, marketing, oral and written communication skills
• Problem solving, critical thinking, active listening, negotiation and decision-making skills
• Valid driver’s license required

Preferred Education and Training

· Bachelor’s degree in safety, Risk Management, loss control, insurance or related field

· Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

Salary Statement

The salary range for this position is $67,000 - $110,000

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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