Loss Control Representative (IL/MO)

West Bend Mutual Insurance Company; St. Louis (MO); Remote; USD 67,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Loss Control Representative to enhance their team. This role involves conducting risk assessments, managing service territories, and fostering relationships with clients and agents. You will have the opportunity to make a significant impact through onsite evaluations and training presentations. Join a company that values its associates and offers a supportive environment for professional growth. If you're passionate about safety and risk management, this is the perfect opportunity to advance your career while contributing to a culture of excellence.

Benefits

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

401(k) Plan with Company Match

Paid Time Off

Bonus eligible based on performance

Employee Assistance Program

Pet Insurance

Qualifications

• 3+ years of experience in safety, loss control or related field.
• Demonstrates independence in servicing large/complex accounts.

Responsibilities

• Conduct onsite calls for risk assessments and service to accounts.
• Consult with underwriters to determine account and risk acceptability.

Skills

Safety Management

Loss Control

Interpersonal Skills

Presentation Skills

Problem Solving

Negotiation Skills

Critical Thinking

Active Listening

Education

Bachelor's degree in Loss Control, Risk Management, Safety, Insurance or related field

Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

Tools

Microsoft Office

Job description

Loss Control Representative (IL/MO)

Job Locations

US-MO-Saint Louis | US-IL-Springfield

ID

2025-3216

Category

Underwriting

Full-Time

Remote/Hybrid

Field

Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

West Bend is looking for a Loss Control Representative to join our growing team.

Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend.

This is a field-based position covering the Southern IL and St. Louis metro area territory, and working out of your home office.

The internal deadline to apply is 4.28.25. External applications will be accepted on a rolling basis while the position remains open.

Responsibilities & Qualifications

3+ years of experience in safety, loss control or related field

• Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers
• Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network
• Previous experience working for/with a multi-line insurance carrier
• Proficient with Microsoft Office, including Word, Excel and PowerPoint
• Proven interpersonal, presentation, marketing, oral and written communication skills
• Problem solving, critical thinking, active listening, negotiation and decision-making skills
• Valid driver's license required

Preferred Education and Training

• Bachelor's degree in Loss Control, Risk Management, Safety, Insurance or related field
• Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

In a competitive market for top talent, what sets West Bend apart?

• We offer stability and continued growth.
• We reward for performance - both at the personal and company level.
• Our leadership team will help ensure your success by partnering with you every step of the way. From training and development to tools and resources, your success is our success.

If this sounds like the opportunity and company you have been looking for to advance your career, then apply today.

Salary Statement

The salary range for this position is $67,000 - $110,000

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
• Bonus eligible based on performance
• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.