Los Angeles CIRCLE Response Team Lead - Part Time

Canopy Roots; Los Angeles (CA); On-site; Full time

Job summary

Canopy Roots, an innovative mental health organization, seeks a CIRCLE Response Team Lead in Los Angeles to provide compassionate, trauma-informed support to individuals in crises. The role involves de-escalating situations and connecting clients to critical services, playing a vital role in community safety efforts.

Benefits

Medical, Dental, and Vision Insurance

401k retirement plan with company match

16 days of PTO each year

Employee Assistance Program (EAP)

7 days of wellness leave each year

Qualifications

• Experience working with PEH or vulnerable populations, ideally those with mental illnesses.
• At least one year of job-related experience.
• Driver's License required.

Responsibilities

• Lead response interventions to non-urgent and non-violent situations.
• Connect individuals with essential services and resources.
• Document outreach activities and maintain client confidentiality.

Skills

Trauma-informed care

De-escalation

Culturally responsive care

Education

Bachelor's Degree in social work, psychology, or a similar field

Associate's Degree in social work, psychology, or a similar field

Certification in substance abuse counseling

Job description

Los Angeles CIRCLE Response Team Lead - PT

at Canopy Roots

About the LA CIRCLE Program

Canopy Roots is a contracted provider with The City of Los Angeles, Mayor's Office of Community Safety (MOCS), to operate the Los Angeles CIRCLE (Crisis and Incident Response through Community-led Engagement) program. This is a 24/7 unarmed response program that deploys trained teams to address non-urgent and non-violent LAPD 911 calls related to unhoused individuals experiencing crisis. Program goals include disrupting the reciprocal relationship between houselessness and the criminal justice system, de-escalating and supporting stabilization to people experiencing homelessness, and promoting sustained positive outcomes for community members through compassionate and trauma-informed intervention and connection to appropriate services and resources, including case management. Canopy Roots will be operating the CIRCLE Program in the Hollywood Zone of Los Angeles.

About the role

Canopy Roots is an innovative mental health organization based in Minnesota that offers culturally affirming crisis response services. The LA CIRCLE (Crisis and Incident Response through Community-Led Engagement) Response Team Lead is responsible for providing immediate, compassionate, and trauma-informed support to individuals experiencing homelessness or crises in Los Angeles. This position plays a critical role in de-escalating situations, connecting individuals with essential services, and working within the LA CIRCLE team to respond to non-emergency situations that do not require law enforcement intervention. The CIRCLE Response Team Lead will serve as a bridge between the unhoused

population and critical services, focusing on safety, care, and empowerment.

Expectations for this role include setting a consistent and exemplary example of Canopy's values in action. This role reports directly to the program Licensed Mental Health Clinician (LMHC) / Licensed Clinical Social Worker (LCSW).

Job Details

Start Date: As soon as possible

Location: Los Angeles, CA

Hiring Salary Range: Day/Mid Shift $29.81 - $34.62/hour Hourly wage will depend on your skills and demonstrated readiness for the role

Hours/Day: Sunday-Monday 7:00AM-3:30PM. This role is primarily community based, with required attendance at weekly staff meetings taking place either online or in the office.

Job Type: Full time, Part-Time; Non-Exempt

Essential Job Functions

• In partnership with Response Team Outreach Advocate, respond rapidly to diverted incidents from the City, including, but not limited to LAPD, designated city agencies, and city-designated partners,
• Coordinate directly with dispatch systems to ensure effective communication, maintain safety, and plan appropriate community responses
• Lead response interventions in collaboration with partners to address the needs of community members experiencing homelessness, mental health crises, substance abuse, or other non-violent situations
• Utilize trauma-informed and culturally responsive care and harm-reduction approaches to de-escalate crises, provide support, and guide individuals through difficult situations with compassion, ensuring the safety of both the individual and the community
• Build rapport with unhoused individuals and others in need, addressing both immediate concerns and long-term needs.
• Conduct needs assessments and connect individuals to essential services, including shelters, mental health care, substance use treatment, and housing programs.
• Assist clients in accessing services by providing transportation, helping with benefit applications, or advocating with service providers.
• Collaborate with housing agencies, shelters, mental health services, case managers, community partners, and LA CIRCLE program partners to ensure timely and comprehensive care.
• Serve as a liaison between clients and healthcare, housing, and legal systems, advocating for their rights and needs
• Participate in regular team meetings to review responses, enhance intervention skills, and identify opportunities for service improvement
• Document all outreach activities, crisis interventions, and client interactions in a
• timely and accurate manner
• Maintain confidential client records, case notes, and referral information in
• accordance with HIPAA and organizational standards
• Contribute to program evaluations to assess the effectiveness of outreach efforts in collaboration with Program Manager and LMHC / LCSW
• Educate community members and stakeholders about the needs of unhoused
• populations and those in crisis
• When not responding to diverted incidents, conduct follow-up visits to PEH clients and support CIRCLE program operations.

Requirements

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.

• Bachelor's Degree in social work, psychology, or a similar field and at least one

year of job-related experience working with PEH or very vulnerable populations,

preferably those living with mental illness and/or substance addictions; or

• Associate's Degree in social work, psychology, or a similar field and at least two

years of job-related experience working with PEH of very vulnerable populations,

preferably those living with mental illness and/or substance addictions; or

• A certification in substance abuse counseling by the California Association for

Alcohol and Drug Educators (CAADE) or the California Consortium of Addiction

Programs and Professionals (CCAPP) or Certified Peer Support Specialist or

Certified Psychiatric Technician, or other mental health professional qualification

agreed to by MOCS and at least one year of job-related experience working with

PEH or very vulnerable populations, preferably those living with mental illness

and/or substance addictions

• Driver's License

Physical Requirements

• Lift and carry objects weighing up to 50 pounds
• Stand for at least 30 minutes at a time
• Walk for at least 15 minutes at a time
• Run for at least 10 seconds
• Climb stairs independently
• Reach forward and overhead
• Squat or kneel
• Twist and bend from the trunk
• Use a keyboard
• Engage in repetitive motion

About Canopy Roots

Canopy Roots is an innovative mental health organization offering culturally affirming, unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional de-escalation strategies, crisis intervention support, and connection to appropriate resources. Crisis Responders are members of the communities they serve, reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis, MN with partnerships in Minnesota and California.

Benefits

We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes:

• Medical, Dental, and Vision Insurance
  • Choose one of our three medical plans.
  • Coverage available for your spouse, domestic partner and/or eligible dependents
• Flexible Spending Account (FSA), Dependent Care FSA, and Health Care Savings Account (HSA)
• Short-term and long-term disability insurance at no cost to you
• Ancillary insurance plans available for purchase
• 401k retirement plan with company match vested after one year of employment
• 7 days of wellness leave each year
• 16 days of PTO each year
• Employee Assistance Program (EAP)

Workplace Culture

Canopy Roots is a values-based, inclusive workplace that strives to create a space where our employees' unique talents, learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in

weekly staff meetings.

Our Hiring Process

Our People Operations is committed to a person-first centered approach to our hiring process. Candidates can view currently open positions and apply online via canopyrootsmn.com/about/careers. For all positions, our hiring process includes a virtual screening interview and in-person panel interviews, reference checks and background checks for final candidates. All responder candidates must be fingerprinted and reviewed by the California Dept. of Justice.

Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the People Operations team at [e-mail]. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.