Longo Toyota Collision Center Office Coordinator

Penske Motor Group LLC; El Monte (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading automotive group as an Office Coordinator at Longo Toyota in El Monte, CA. In this full-time role, you'll manage repair orders, handle cash transactions, and provide exceptional guest service. Enjoy benefits like 401(k), medical coverage, and a positive team environment focused on growth and success.

Benefits

Weekly Pay – paid every Friday

401(k) with a generous company match

Vacation accruals for full-time and part-time employees

Vision, dental, and medical benefits for full-time team members

Team member referral bonus program

Tuition reimbursement

Discounts with corporate partners

Development and growth opportunities

Free employee parking

On-site gym, free for team members

Qualifications

• At least one year of cash handling experience preferred.
• Ability to read and understand instructions in English.
• Professional appearance and workspace organization.

Responsibilities

• Handle cash, checks, and authorized charge accounts.
• Answer high-volume switchboard and assist guests.
• Perform data entry and maintain organized files.

Skills

Communication skills

Attention to detail

Mathematical principles

Education

High school diploma or equivalent

Tools

Standard office equipment

Job description

Overview

We are looking for a candidate who can thrive in a demanding and fast-paced environment. The Office Coordinator is responsible for the reconciliation of repair orders, accounts receivables, answering a high-volume switchboard, cash handling, and other office duties. This is a full-time position that requires working rotating Saturdays.

The ideal candidate should have a positive attitude, be adaptable, a team player, and possess excellent communication skills (in person, online, over the phone) when interacting with guests. We seek men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Join our team!

Compensation and Location

The Office Coordinator position offers a pay scale with a base hourly rate of $18.00. This position is 100% on-site at Longo Toyota in El Monte, CA.

Perks of working with us:

• Weekly Pay – paid every Friday
• 401(k) with a generous company match
• Vacation accruals for full-time and part-time employees
• Vision, dental, and medical benefits for full-time team members
• Team member referral bonus program
• Tuition reimbursement
• Discounts with corporate partners like GE, Dell, Oakley, Yeti, Ray-Ban, and more
• Development and growth opportunities
• Free employee parking
• On-site gym, free for team members

Responsibilities

• Collect retail charges from guests via cash, check, or authorized charge accounts
• Make change and issue receipts to guests
• Use dealership software to input and retrieve information, such as vehicle status
• Close or finalize repair orders once funds are received
• Reconcile cash drawer daily
• Answer guest questions regarding services or products, or refer them to the appropriate personnel
• Handle guest complaints with professionalism and refer dissatisfied customers as needed
• File repair orders and perform data entry as directed by management
• Answer, transfer, and provide information on incoming service calls
• Perform other administrative duties as assigned
• Maintain high ethical standards and a professional appearance
• Keep workspace organized and clean

Qualifications

• High school diploma or equivalent
• At least one year of cash handling experience preferred
• Knowledge of basic mathematical principles
• Attention to detail, ability to read and understand instructions in English, and good communication skills both in person and over the phone
• Proficiency with standard office equipment

Physical Demands

The physical demands include frequent bending, stretching, reaching, standing, sitting, and operating vehicles or equipment. Must be able to work outdoors in various weather conditions. Reasonable accommodations are available for individuals with disabilities.

Why Penske Motor Group

Because we are awesome!

Benefits include:

• Comprehensive medical benefits (health, dental, vision)
• 401(k) with company match
• Team member discounts on cars, service, and retail goods
• Tuition reimbursement
• Ongoing training through Penske College
• Employee referral bonus program
• Discounts through corporate partners like GE, Dell, Microsoft, Quicken, and others

About Us

Longo Toyota and Longo Lexus, part of Penske Motor Group, are committed to providing superior guest service. We have been the #1 Toyota retailer for 50 consecutive years and operate the world's largest dealership.

We seek eager, well-rounded, and ambitious team members interested in building a career. Our programs support your growth and success.

For more information, check us out on YouTube:

• https://www.youtube.com/user/LongoToyotaElMonte
• https://www.youtube.com/watch?v=t4S7g1rweX0

And on Glassdoor:

http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm