Lolli and Pops Store Manager

Ampersand Brands, LLC; Springfield (MO); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Employee discounts

Job summary

Ampersand Brands, LLC is hiring a Store Manager for their Lolli and Pops location in Springfield, Missouri. This position focuses on driving operational results, leading a team, and maximizing sales.

The ideal candidate will possess strong leadership skills, be passionate about customer service, and have a proactive attitude. Previous experience in a retail environment is preferred. Enjoy sweet employee discounts and a supportive work culture.

Qualifications

• 1 year proven retail store manager experience is helpful.
• Must be able to lift 25 pounds.

Responsibilities

• Drive store-level financial and operational results.
• Hire, train, develop and motivate team members.
• Lead customer service with coaching and feedback.
• Maximize sales performance through product knowledge.
• Manage inventory and ensure cleanliness.

Skills

Leadership

Interpersonal skills

Customer service

Problem-solving

Multitasking

Attention to detail

Job description

Lolli and Pops Store Manager

Ampersand Brands, LLC – Springfield, Missouri, United States

About this position

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand‑crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. We are backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand our reach and solidify our position as a leading player in the U.S. confections industry.

We believe candy is so much more than just candy – it has the power to say thank you, I love you, I celebrate you. At its heart, candy Spreads Joy with Bits of Optimism. In our optimistic culture, fast‑paced work environment, and sweet discounts on treats, we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own.

We are seeking an inspiring and results‑driven Store Manager to lead and manage our stores, care deeply about the team and community, ensure every guest has a positive experience, and help create a compelling ever‑changing store experience that makes Lolli & Pops the preferred destination for candy needs.

Essential Responsibilities

• Drive store‑level financial and operational results by monitoring KPIs and taking appropriate action to achieve store targets
• Hire, train, develop and motivate team members and identify and develop future leaders through effective succession planning
• Lead excellent customer service through in‑the‑moment coaching, role modeling, and using customer feedback to reinforce and improve service quality
• Maximize sales performance through product knowledge education, coaching selling skills, and leading by example
• Manage inventory, including ordering, receiving, stocking and conducting inventory counts
• Maintain visual and merchandising standards and ensure store cleanliness
• Protect store assets, facilities and team members by ensuring adherence to operational guidelines, safety and security policies, proper functioning and maintenance of equipment, and performance of all financial transactions according to the Cash Handling Policy
• Maintain current and accurate business, legal, personnel records and store resource materials, performing payroll and labor responsibilities, reviewing timekeeping records, and ensuring company communications cascade appropriately to all store team members
• Develop marketing opportunities; partner with mall management on marketing and promotional events and programs
• Work traditional retail hours consistent with a high‑performing retail location
• Be a champion of Lolli & Pops inside and outside of the store

Preferred Qualities and Experience

• Exceptional leadership and interpersonal skills and a passion for working with people
• A bias toward action and ownership mentality
• Desire to coach and mentor team members
• Attention to detail, ensuring cleanliness and accuracy
• Problem‑solving abilities, finding and fixing issues
• Strong multitasking and prioritization skills
• Willingness to learn and grow continuously
• Positive attitude, fun‑loving spirit, and optimism
• 1 year proven, results‑driven retail store manager experience is helpful
• Must be able to lift 25 pounds

Our Company Values

• Guest–icated: Guests are at the heart of everything we do
• Collaborative: A joyful mix of unique individuals working together
• Agile: Flexible and open to change to be the best we can be
• Authentic: Honoring what’s real and giving honest feedback
• Betterment: A never‑ending drive for continuous improvement

We are an equal opportunity employer of all qualified individuals. We consider all applicants – minorities, women, veterans and individuals with disabilities – regardless of sexual orientation or gender identity. We consider opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.

The pay range for this role is: 19 - 19 USD per hour (Battlefield Mall)