Lolli and Pops Service Lead

Ampersand Brands, LLC; Louisville (KY); On-site; USD 11,933 - 16,996; Part time

Job summary

Ampersand Brands, LLC is seeking a Lolli and Pops Service Lead for their Louisville, Kentucky location. This role combines leadership and guest-focused service, ensuring a joyful shopping experience while driving financial and operational success in the store.

The ideal candidate possesses exceptional interpersonal skills, meticulous attention to quality, and a positive spirit. Flexible availability is essential to meet the business's busy periods. Competitive pay of $10.50/hour is offered.

Qualifications

• Energized by working with people, both guests and your team.
• Strong organization creates a highly efficient team.
• Ability to lift and mobilize medium to large items up to 75 lbs.
• Desire to be coached and mentored for personal growth.
• Attention to detail in cleanliness and quality.
• A knack for problem-solving and fixing issues.
• Flexible availability for busy store times.

Responsibilities

• Drive store-level financial and operational results.
• Focus the team on guest engagement and product knowledge.
• Maximize team performance through coaching.
• Assist Store Manager in paperwork and inventory management.
• Ensure visual and merchandising standards are maintained.

Skills

Exceptional interpersonal skills

Passion for meticulous quality

Ability to multitask

Positive attitude and fun-loving spirit

Job description

Lolli and Pops Service Lead

Ampersand Brands, LLC • Louisville, Kentucky, United States • Information Technology

About this Position

Lolli & Pops Service Lead/Keyholder

Joining our team will be the sweetest decision you'll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own.

Responsibilities

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to lift up to 25 pounds

Qualifications

• Exceptional interpersonal skills: you are energized by working with people, both guests and your team
• A passion for meticulous quality: you understand that strong organization creates a highly efficient team
• A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs., using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
• The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
• An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
• The desire to solve problems: you like finding problems and fixing them
• The ability to multitask: you can prioritize and execute at many different tasks each day
• A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
• Flexible availability: you want to work at our busiest times, and flex your availability to meet the needs of the business

Company Values

• Guest-icated: our guests are at the heart of everything we do
• Collaborative: we are a joyful mix of unique individuals working together
• Agile: we are flexible and open to change in order to be the best we can be
• Authentic: we honor what's real and authentic and give feedback from the heart
• Betterment: we have a never-ending drive to continuously improve

Compensation

Pay range: 10.50 - 10.50 USD per hour (Oxmoor Center)

Equal Opportunity Employer

Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.