Logo Coordinator

Cutter & Buck; Grand Prairie (LA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Cutter & Buck is seeking a Logo Coordinator to support logo development and embellishment on garments. You will collaborate with Customer Service, Sales, and Embroidery Operations to ensure high-quality finished products that meet client specifications.

The role emphasizes fast-paced, detail-oriented work with strong color management and documentation. Proficiency in EDT/Wilcom/Tracker/SAP and MS Office is valued.

Qualifications

• High School diploma or equivalent; higher education a plus but not required.
• Two years Customer Service experience in a high paced environment.
• Experience with Embroidery Production systems preferred.
• Knowledge of college and professional sports team colors and logos
• Industry experience and/or experience working with color and logos preferred

Responsibilities

• Coordinate the logo development process and meet customer deadlines.
• Gather information, review art, conceptualize as a logo for embroidery or heat transfer, and communicate to the Digitizer.
• Produce samples for accuracy, quality and color to ensure production quality and consistency.
• Obtain logo proof approval from customer and licensing as required.
• Record logo information in the system and use Tracker Embroidery Production system to color logo orders for production.
• Prioritize workload daily and maintain contact with internal and external customers for clear communication.

Skills

Strong communication

Problem solving

Organized and detail oriented

Microsoft Office applications

Color differentiation

Customer service mindset

Education

High school diploma

Tools

EDT

Wilcom

Tracker

SAP

Microsoft Office

Job description

The Cutter & Buck Mission

From our roots in the Pacific Northwest, we will grow a global lifestyle brand for empowered people who share our genuine spirit to find new ways forward.

We believe in iconic products, engineered for versatility, designed to be our consumer’s favorite.

We believe in sustainability and efficiency in our products and in our processes.

We believe technology enables global engagement with consumers, and powers a trusted experience for our customers.

Cutter & Buck Employee Values

• Your own family comes first as it gives you strength and support to work hard.
• We are a family too. We put our whole hearts into achieving our objectives together to make the best results for the company.
• We use creativity with teamwork to tackle objectives frugally and enthusiastically.
• Profits matter as a measure of our performance towards our objectives.
• Profits come from sales with strong margins while seeking the lowest possible costs.
• We are all responsible for living our mission and values.

Job Vision:

Cutter & Buck brings brands to life with high quality embellishment on our products. Logo Coordinators serve our customers with high quality development of their logos to be embellished on our garments. Logo Coordinators work collaboratively with Customer Service, Sales and Embroidery Operations to ensure the highest quality finished products to our customers.

Job Location: This role provides direct support to our Fulfillment Centers in Seattle and Dallas. This position is hybrid in either the Renton, Washington (Seattle Fulfillment Center) or the Grand Prairie (Dallas Fulfillment Center) locations. Onsite weekly is expected for this position following initial 90 days of service. Must be within commutable distance.

Process Accountability: You will work with customers to ensure accurate, consistent, high quality development (creation) and color-up of embellished logos of corporate brands, college and professional sports teams which will be applied to Cutter & Buck garments.

1. Successfully coordinate the logo development process while meeting customer deadlines:

• Gathering / receipt of required information
• Review customer’s art, conceptualize it as a logo for embroidery or heat transfer, communicate this to Digitizer in a clear, concise manner
• Produce samples for accuracy, quality and color to ensure production quality and consistency
• Obtain Logo proof approval from customer and licensing as required
• Record logo information in system
• Use Tracker Embroidery Production system to “color” logo orders for production

1. Prioritize workload daily
2. Initiate and maintain contact with internal and external customer to ensure consistent fluid communication
3. Maintain high level of documentation
4. Frequently work in several computer software applications at the same time such as EDT, Wilcom, Tracker, SAP and Microsoft applications
5. Assist other team members as required

Knowledge, Skills, and Abilities:

• Demonstrates a positive, professional demeanor and be solution oriented at all times
• Work independently and remain self-motivated in completing tasks
• Ability to prioritize a varied workload with competing priorities
• Able to receive directionand coaching in a positive manner
• Willingness to help in all functions of C&B business as needed
• Organized and detail oriented
• Strong written and verbal communication skills in English
• Able to distinguish subtle shade differences in color
• Strong problem solving skills
• Demonstrated experience working with of Microsoft Office applications

Mindset and orientation:

• Adoption of Cutter & Buck’s Vision.
• Maintaining a customer-first position
• Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment.
• Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery.

Education and Experience:

• High School diploma or equivalent degree. Higher education a plus but not required.
• Experience working with Embroidery Production systems preferred
• Two years Customer Service experience in a high paced environment.
• Knowledge of college and professional sports team colors and logos
• Industry experience and/or experience working with color and logos preferred

Work Environment:

• High energy, dynamic work environment where you have quick access to all areas of the organizations.
• May require overtime during seasonal periods as appropriate.

Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.
Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year.
Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.
We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions.
Cutter & Buck, Inc. is a socially responsible company.