Logistics Transportation Specialist

Expeditors; Eagan (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

401(k) Retirement Savings Plan

Medical Coverage

Commuter Benefit

Employee Stock Purchase Plan (ESPP)

Education Reimbursement

Training and Development

Job summary

Expeditors in Minnesota is seeking an entry-level Transportation Agent to manage a customer portfolio, bookings, deliveries, and scheduling between customers, service providers and receivers. You will enter data, track shipments, and support timely invoicing, with a path to advancement through a strong training program.

You will work from 08:00 to 17:00, Monday to Friday, in a collaborative, professional environment that values growth, teamwork and delivering excellent service to clients in the

Qualifications

• Associates or Bachelors Degree required.
• Solid oral and written communication skills.
• Strong problem solving, organizational and interpersonal skills.
• Proficient computer skills with MS Office suite.

Responsibilities

• Customer Service: effectively communicate with customers to ensure complete shipment processes and maintain client relationships.
• Operational Excellence: adhere to internal process standards for documentation, invoicing, and system updates.
• Service Provider Relationships: build partnerships with multiple providers to ensure high-quality service.

Skills

Communication skills

Problem solving

Organizational skills

Interpersonal skills

Proficient with MS Office

Education

Associates or Bachelors Degree

Tools

Outlook

Excel

Word

PowerPoint

Job description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

As a Transportation Agent with Expeditors you will take ownership of a customer portfolio, being responsible for bookings, accurate deliveries and scheduling of transportation between customer, service provider and receiver. You will provide timely and accurate documentation, processes through Expeditors systems within the operational process standards. You will communicate delays and work with autonomy to solve challenges to achieve delivery needs of your clients. This is an entry level position that provides opportunity for advancement based on success. Strong training program available to develop skillset with leading global logistics provider.

• Ensure accurate and timely data entry into our operational system
• Track and Trace truck transportation shipments and reporting
• Coordinate truck deliveries across Minnesota, Wisconsin, North and South Dakota
• Ensure accurate and timely client billing
• Understand all the elements of the our operating procedures and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Contribute and maintain good relationships with suppliers
• Meet both company and US compliance standards at all times
• Meet KPI standards in accordance with Company policy
• Communicate with internal/external customers to coordinate the delivery of cargo shipments into the Minneapolis market.

Qualifications

• Position Hours are 08:00 am to 17:00pm - Monday-Friday
• Previous experience within the logistics field or equivalent training of 2 years
• Associates or Bachelors Degree
• Solid oral and written communication skills
• Strong problem solving, organizational, and interpersonal skills
• Proficient computer skills (Outlook, Excel, Word, PowerPoint)

Key Responsibilities

• Customer Service: You will be responsible for communicating effectively with customers and to ensure a compliant and complete shipment process in a timely manner, documenting customer needs for future use, and maintaining an excellent working relationship with your customers.
• Operational Excellence: You will take ownership of understanding and complying with Expeditors internal process standards, to complete timely, accurate and compliant documentation, customer billings and system updates accordingly.
• Service Provider Relationships: As a Transportation Agent you will build strong partnerships with multiple Service Providers ensuring your clients is serviced to a high level, you will ensure accurate and timely invoicing for your service providers.

Additional Information

Expected base salary: $22/hr to $24/hr

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.