Logistics Transportation Analyst Job

Armstrong World Industries; Pennsylvania; On-site; USD 56,000 - 88,000; Full time

Job summary

Armstrong World Industries in Lancaster, PA is seeking a Logistics Transportation Analyst to drive logistics performance, partner across the organization, and lead action plans for service excellence and supply chain strategies.

The role develops KPIs, collaborates with carriers, and manages freight tendering, claims, and cost improvements, offering progression from Level I to Level III and exposure to SAP S/4HANA and Manhattan TMS.

Qualifications

• Bachelor's degree in Supply Chain or related field.
• Minimum 4 years in logistics or supply chain.
• Excellent written and verbal communication.
• Strong quantitative and analytical skills.
• Ability to work under pressure and interact with stakeholders.

Responsibilities

• Develop KPIs for service provider performance and support carrier scorecard reviews.
• Coordinate use of TMS systems for freight tendering, rating and accruals.
• Strengthen partnerships with logistics providers to achieve win-win results.
• Assist in rate establishment, maintenance and communications.
• Support finance and transportation forecasting and budgeting.

Skills

Budgeting and Forecasting Experience

Strong Understanding of Accounting

Auditing Experience

Account Reconciliation Skills

Monthly Reporting Expertise

High Attention to Detail

Analytical and Problem-Solving Skills

Education

Bachelor's Degree in Supply Chain, Business Administration or related field

Tools

SAP S/4HANA

Manhattan TMS

Microsoft Access

Excel

Job description

Primary location:Lancaster,Pennsylvania
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No
Pay grade:7/8/9

Salary ranges from 56,000 - 88,000 a year.

The Logistics Transportation Analyst plays a vital, forward-thinking role in driving the organization's Logistics services success. This position actively champions the achievement of key goals by anticipating needs and ensuring seamless execution. Serving as the primary Supply Chain liaison, the Analyst partners across the organization to strengthen collaboration, while leading the development and implementation of impactful action plans that support service excellence and advance overall Supply Chain strategies.

What's In It for You

• Make a measurable impact: Play a key role in shaping logistics performance by developing KPIs, influencing carrier scorecards, and driving continuous improvement initiatives that directly affect service and cost.
• Own and improve processes: From freight management to claims resolution, you'll have the opportunity to streamline operations, enhance systems, and implement meaningful process improvements.
• Grow your expertise: Build deep knowledge across transportation, TMS systems, claims management, and financial planning-expanding your skill set from operations to strategy.
• Advance your career: With clear progression from Level I to Level III, you can grow into a subject matter expert, lead projects, mentor others, and influence policies and system enhancements.
• Collaborate with industry partners: Strengthen relationships with carriers and logistics providers, driving win‑win outcomes and gaining exposure to the broader logistics ecosystem.
• Develop business acumen: Partner with Finance and leadership on forecasting, budgeting, and strategic planning-gaining insight into how logistics impacts the overall business.

What You Will Do

Essential Duties and Responsibilities include the following:

Level I Duties and Responsibilities

• Developing appropriate KPI's for service provider performance measurements
• Supporting carrier scorecard reviews with Logistic providers
• Coordinating methods and use of TMS systems to perform accurate freight tendering, rating and accrual processes
• Strengthening partnerships with Logistics providers delivering win‑win results
• Ensuring support for 3Rd Party freight rate management and payment system process
• Assisting in execution of all aspects of Logistics programs, including rate establishment, maintenance and communication
• As needed, support the business with Shipping Loss and Damage Claims
• Coordinating process improvement activities to improve Logistics delivery services and improve cost
• Assisting Finance and Transportation Manager with transportation guidance for forecasting, PPV, budget building and strat‑plan development

Level II Duties and Responsibilities

• Demonstrates proficiency for processing all types of carrier claims including analysis and research required for claims resolution and appropriate escalation to management for approval.
• Leading process improvement activities to improve Logistics delivery services and improve costs
• Proactively offers support during peak times
• Exercises decision‑making capabilities to quickly and effectively resolve customer issues resulting in customer satisfaction
• Understands and Interprets Policies and Procedures
• Identifies areas for process improvement
• Ability to prioritize work

Level III Duties and Responsibilities

• Demonstrates expertise in departmental Practices, Policies and Procedures as well as system capabilities.
• Able to answer questions in all Transportation subject areas
• Participates in Projects as a subject matter expert
• Trains and acts as resource to team members
• Initiates proactive communications and provides input to management for Policies and Procedure or system enhancement changes
• Other duties to be performed assigned by Transportation Manager

What Will Make You Successful

• Budgeting and Forecasting Experience - Ability to support and contribute to financial planning
• Strong Understanding of Accounting Principles - Solid foundation in core financial concepts
• Auditing Experience - Familiarity with audit processes and controls
• Account Reconciliation Skills - Proven ability to accurately reconcile financial data
• Monthly Reporting Expertise - Capability to create and analyze detailed reports
• High Attention to Detail - Consistently delivers accurate and precise work
• Analytical and Problem‑Solving Skills - Able to interpret data and identify effective solutions

Qualifications

• Bachelor's Degree in Supply Chain, Business Administration or other related field
• Minimum of 4 years of related Logistics or Supply chain experience
• Excellent written and verbal communications skills, with the ability to present solutions clearly and concisely
• Excellent quantitative and analytical skills
• Proven ability to work under pressure
• Excellent Advanced skills in desktop software applications, including Access, Excel, and all Microsoft Office
• Ability to interact with all levels with customers, 3rd party providers and internal stakeholders

What Makes You Stand Out

• SAP S/4HANA Experience - Hands‑on experience with modern ERP systems
• Accounting or Finance Background - Prior experience in a financial or accounting‑focused role
• Advanced Degree - Additional education in a related field such as Finance, Accounting, or Supply Chain
• Manhattan TMS Experience - Familiarity with industry‑leading transportation management systems

AWI is an Equal Opportunity Employer, and all qualified applicants receive consideration for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status