Logistics Training Lead: Safety & Process Improvement

DHL Group; Altoona (IA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Health, dental, vision and life insur—

401K plan

Paid vacation and holidays

Job summary

DHL Supply Chain in the United States is seeking a Training and Documentation Lead to create and maintain accurate Work Instructions and training programs across processes. The role ensures regulatory and customer safety requirements are embedded in policies, and that staff are trained and proficient in their functions.

You will coach Trainers and Writers, support ISO and change-management systems, and partner with Operations, Customer Service, and Safety to drive continuous improvement and

Qualifications

• Bachelor's degree or equivalent; preferred
• 1-3 years in logistics or manufacturing; preferred
• 1-3 years in lead, supervisor or management role; required

Responsibilities

• Provide technical writing resources to ensure accurate Work Instructions are developed and maintained for all processes
• Ensure associates are trained on individual job functions and training is documented
• Ensure all regulatory and customer safety requirements are incorporated into company policies and associates are appropriately trained
• Develop and conduct initial new associate and refresher programs to ensure all company, customer, and regulatory requirements are met
• Develop, coordinate, and/or conduct job-specific and process training programs to ensure associates are trained on their job functions
• Coordinate and direct writing assignments of Technical Writers assigned to document processes

Skills

Leadership

Training development

Technical writing

Process improvement

Regulatory compliance

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain in the United States is seeking a Training and Documentation Lead to create and maintain accurate Work Instructions and training programs across processes. The role ensures regulatory and customer safety requirements are embedded in policies, and that staff are trained and proficient in their functions.

You will coach Trainers and Writers, support ISO and change-management systems, and partner with Operations, Customer Service, and Safety to drive continuous improvement and