Logistics Traffic Coordinator: Shipments & Customer Liaison

Schneider National, Inc.; Romulus (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

401(k) with company match

Paid time off

Paid holidays

Incentive pay

Job summary

Schneider National, Inc. in Romulus, MI is seeking a Logistics Traffic Coordinator to act as a liaison between a customer's traffic office and Schneider. The role involves creating, reviewing, and completing inbound and outbound shipments, building positive relationships with customers, associates, and external vendors.

Working full-time, Monday through Friday, 9:00 a.m. – 6:00 p.m., 1st shift, you will track shipments, resolve issues quickly, and respond to customer calls to exceed expectations

Qualifications

• High school diploma or GED.
• Previous customer service experience preferred.
• Strong written and oral communication skills.
• Able to stay organized in a fast-paced environment.
• Lift up to 30lbs.

Responsibilities

• Tracking, tracing and expediting shipments.
• Resolve transportation and shipping issues quickly.
• Respond to customer calls and ensure customer expectations are exceeded.

Skills

Customer service

Communication skills

Organization

Lifting up to 30lbs

Education

High school diploma or GED

Job description

Schneider National, Inc. in Romulus, MI is seeking a Logistics Traffic Coordinator to act as a liaison between a customer's traffic office and Schneider. The role involves creating, reviewing, and completing inbound and outbound shipments, building positive relationships with customers, associates, and external vendors.

Working full-time, Monday through Friday, 9:00 a.m. – 6:00 p.m., 1st shift, you will track shipments, resolve issues quickly, and respond to customer calls to exceed expectations