Logistics Technology Support Specialist

ZipRecruiter; Lakeville (MN); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading veterinary supplies company based in Minnesota is seeking a Logistics Technology Support Specialist. This role involves supporting distribution operations, analyzing data for management decision-making, and providing problem resolution. The ideal candidate will have strong customer service skills and experience in a distribution environment. The company offers competitive pay and a comprehensive benefits package including medical, dental, and vision insurance, 401k plan, and paid time off.

Benefits

Comprehensive benefits package

401k plan

Paid Time Off (PTO)

Qualifications

• Must have at least two years of experience in a distribution environment.
• Ability to read and interpret safety rules and procedures.
• Strong organizational skills and ability to multitask.

Responsibilities

• Support distribution operations by assisting in the design and testing of warehouse management system changes.
• Analyze data to ensure visibility for quality business decisions.
• Provide guidance and support to operations staff across facilities.

Skills

Analytic methods

Strong customer service skills

Ability to work independently

Good verbal communication

Education

High School Diploma or equivalent (GED)

Tools

Jira

Windows-based computer

Job description

Job DescriptionJob Description

Midwest Veterinary Supply is seeking a Logistics Technology Support Specialist for our Lakeville, Minnesota corporate office. This is a remote role, with the ability to spend up to 10% time traveling to our Distribution Center locations and onsite at our Lakeville Corporate location.

Job Summary:

The Logistics Technology Support Specialist will support distribution operations by assisting in the design, testing, and implementation of warehouse management system changes. Additionally, the Logistics Technology Support Specialist will analyze data and information from many sources to ensure visibility is provided to management in order to make quality business decisions. This role will provide problem resolution leveraging the Jira ticketing system.

Essential Job Functions:

• Work with the System Developers, Logistics Management, and other members of the Warehouse Management System maintenance and upgrade team to generate test data and execute specific scenario requests and provide detailed feedback based on results and findings.
• Apply analytic methods or tools to understand, predict, or control logistics operations or processes.
• Confer with logistics management teams to determine ways to optimize service levels, maintain supply-chain efficiency, or minimize cost.
• Provide guidance, support, training, and feedback to operations staff across all facilities relating to new projects, upgrades, and ongoing maintenance or development.
• Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity.
• Work with logistics management to identify areas of opportunity to reduce spending and benefit from volume-based discounts.
• Work with other departments to gather and assemble relevant data for current projects.

Job Requirements & Qualifications:

• Must be able to perform each essential function satisfactorily
• A High School Diploma or equivalent (GED) required.
• A minimum of two of years of experience in a distribution environment is desired
• Ability to read, write and speak English
• Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals
• Basic computer skills, ability to operate a Windows-based computer and data entry
• Good listening and verbal communication skills to include the ability to demonstrate diplomacy and professionalism
• Strong organizational skills
• Ability to work well with others and independently
• The ability make quick decisions based on sound business logic
• Ability to work with Corporate office to achieve mutual goals
• Ability to remain flexible and open minded
• Cognos version 10.2 or greater is beneficial
• Strong written and verbal communication skills
• Strong organizational skills and the ability to multitask
• Must be self-motivated and able to work independently
• Strong customer service skills

Mental & Physical Demands:

• Attention to detail to assure accuracy
• Regular interaction with people, team-player
• Daily deadlines may result in a fast pace of work
• Potential for stress related to typical problem resolution processes
• Acceptant of constructive criticism and feedback
• Continuous use of hands for writing and computer keyboard
• Vision: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Use of a telephone – listening and speaking
• Ability to work at a desk throughout the day

Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises.

Equipment Used:

Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier.

Work Environment:

This is a remote position. Work is typically performed in an office environment Monday through Friday. Working more than 40 hours per workweek may be required. Travel may be necessary during project planning, implementation, and post go-live phases.

Salary/Benefits:

We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term insurance, a 401k plan, paid holidays, and Paid Time Off (PTO). Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations.

About Us:

Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.

Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation. To view applicable employment notices, please click here to visit our Careers page. California , click here to view the California Consumer Privacy Act Disclosure.