Logistics Technician

Thrive; Holland (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Thrive is seeking a Logistics Technician to support inventory and hardware management, shipping, and the deployment center in Michigan. The ideal candidate is highly organized, process-driven, and interested in IT, with strong documentation habits.

You will receive hardware, coordinate repairs with manufacturers, manage storage and shipping logistics, stage equipment for remote engineers, and create or update process documents. Must be able to lift 50+ pounds.

Qualifications

• Requires degree in computer science or related field.
• Excellent written and verbal communication skills.
• Experience with ticketing systems like ConnectWise, ServiceNow, etc.
• Exemplary analytical and problem-solving abilities.
• Must be able to lift 50+ pounds.

Responsibilities

• Receive and manage hardware.
• Work with manufacturers to schedule any remote or onsite repairs.
• Organize the physical storage and digital inventory catalogue.
• Manage shipping logistics to pack and ship hardware to client sites and receive returns.
• Stage equipment in lab for remote engineers to configure.
• Create and update process documentations.

Skills

Communication skills

Analytical skills

Problem-solving

Education

Degree in computer science or related field

Tools

ConnectWise

ServiceNow

Job description

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

The primary responsibility for the Logistics Technician supports our operation by managing physical inventory and hardware. The ideal candidate will be highly organized, process driven and interested in IT. In addition to managing the inventory, this person is also responsible for shipping, organizing, and managing the deployment center.

Primary Responsibilities

• Receive and manage hardware
• Work with manufacturers to schedule any remote or onsite repairs
• Organize the physical storage and digital inventory catalogue
• Manage shipping logistics to pack and ship hardware to client sites and receive returns
• Stage equipment in lab for remote engineers to configure
• Create and update process documentations

Qualifications

• A degree in computer science or related field
• Excellent written and verbal communication skills
• Experience with ticketing systems like ConnectWise, ServiceNow, etc.
• Exemplary analytical and problem-solving abilities
• Must be able to lift 50+ pounds