Logistics Team Manager

Allyn International; Pasadena (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with Company Match

Paid Vacation & Holidays

Job summary

Allyn International is seeking a Logistics Team Manager in Pasadena, TX to lead a small shipping team in a large manufacturing facility. The role focuses on optimizing day-to-day operations, ensuring timely, compliant shipments, and maintaining high client satisfaction.

The ideal candidate will have SAP experience, a bachelor’s degree, and strong Excel/data-analysis skills to improve warehouse processes and drive department profitability.

Qualifications

• SAP experience required.
• Bachelor’s or equivalent college degree preferred.
• International logistics experience preferred.
• Warehouse or shipping experience preferred.

Responsibilities

• Manage and support the shipping team’s day-to-day operations.
• Manage escalations with carriers and customers.
• Process all shipping and compliance documentation for outbound shipments.
• Coordinate all international and domestic shipments and interface with Logistics Execution Center.
• Review POs to ensure IncoTerms and end-user information are correct.
• Verify shipments and print packing slips as needed.

Skills

Communication skills

Excel proficiency

Data analysis

Problem solving

Education

Bachelor’s degree or equivalent

Tools

SAP

Microsoft Excel

Job description

Allyn International is currently looking for a full-time Logistics Team Manager in Pasadena, TX to join our organization! The Logistics Team Manager is responsible for managing the team’s profit and loss, client relations, and the achievement of long term departmental goals and objectives. The Logistics Team Manager is responsible for supporting and managing the day-to-day operations of a small shipping team in a large manufacturing facility, having an immediate impact on business fulfillment, client relations, and the achievement of long-term team goals and objectives. This position works directly on-site at the client’s facility, to maintain the flow of goods shipping out of the plant. Ensuring that both internal and external customer demands are fulfilled timely, compliantly, and completely according to standard processes and client deliverables. The Manager is responsible for seeing that the department/team is properly staffed, trained, engaged, and profitable The Logistics Team Manager has primary responsibility for prompt issue resolution and maintaining overall customer satisfaction.

Position Details

Location: Pasadena, TX

Work Schedule: 40 hours, Monday-Friday (Some weekend / afterhours support / on-call rotation)

Position/Classification: Full-Time; Salaried Exempt; Associate Level

Physical Demands: Sitting, typing, walking,

Work Environment: Warehouse, steel-toed boots will be necessary (a stipend will be provided for new ones).

Drug Free Workplace and Equal Opportunity Employer

Benefits

Medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, and more!

Required Experience And Education

• SAP Experience required
• Bachelor’s or equivalent college degree preferred
• International logistics experience preferred: transportation, customs, warehousing, supply chain principles, geographical concerns, political nuances of economic zones
• Warehouse or shipping experience preferred

Ideal Candidates Will Be Able To

• Resolve client and carrier issues with ease
• Demonstrate excellent written and verbal communication skills
• Have high proficiency with Microsoft Excel
• Analyze data to improve processes within the warehouse

Responsibilities

Operations

• Manage and support the shipping team's day-to-day operations
• Manage escalations with both carriers and customers
• Process all shipping and compliance documentation for outbound shipments
• Coordinate all international and domestic shipments. Including interfacing with client designated Logistics Execution Center (“LEC”) and ensuring proper application of freight forwarders for international air and ocean
• Review customer’s purchase order (“PO”) to ensure IncoTerms are correct as well as end user information, pricing, ship to, bill to etc.
• Verify all picks have correct ship to, serial numbers (if needed), and shipment method; print packing slips as needed
• Close all shipments (parcel, less than truckload, full truckload, ocean and air) in client’s system with tracking and/or freight cost
• Support client’s plant departments such as, packaging, customer service, and accounting for all international shipments
• Coordinate with the client’s Project Managers for all issues associated with the shipment
• Review the daily ship-confirm report to verify all orders were closed in client’s system and all freight costs (if applicable) were captured
• Walk the warehouse floor at the end of each day to ensure the correct shipments were sent; report discrepancies
• Maintain daily, weekly, monthly and quarterly reports for accuracy and ensure client’s Project Managers and Management are informed of all shipment issues via reports sent daily

Efficiency

• Distribute and maintain a balanced workload efficiently among team members
• Regularly review team’s workload data to ensure fair distribution of workload amongst the team
• Run other standard or ad hoc reports as needed to support customer or internal team needs
• Monitor and maintain team’s data integrity and quality of data input
• Consistently seek out opportunities to eliminate inefficiencies and improve overall team productivity, from both a process and systems standpoint

Service

• Capture and maintain list of customer Kudos & Complaints for the team, provide to Logistics Manager as requested and implement corrective action to address any service complaints as needed
• Ensure consistent client satisfaction by maintaining KPIs & deliverables as per Statement of Work
• Prepare and participate in client presentations and regular meetings

Administrative

• Participate in the interview process for new team members
• Draft and maintain training schedules for new team members
• Provide training for new and existing team members as needed, or delegate training responsibilities to appropriate existing team members
• Schedule team coverage and cross training initiatives
• Manage on-call & holiday coverage schedules for team members
• Supervise and manage employees regarding leave requests, disciplinary action, coaching, employee growth and development, etc

Allyn is a privately-held professional services firm established in 1992. We are dedicated to providing high quality, customer centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and customs compliance. Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China and Prague, Czech Republic.

Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team.